Enterprise Customer Engagement Director

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

CARE is seeking an Enterprise Customer Engagement Director to lead our Digital Innovation program in EMEA. As an Enterprise Customer Engagement Director, you will be responsible for developing C-suite and line-of-business relationships with leading innovators within customer organizations.

You will work closely with sales leadership to identify and qualify customers for the Digital Innovation program, facilitate executive workshops, conduct customer briefings, present at customer events, and further AWS solutions-led thought leadership in the innovation domain.

Key responsibilities include leading and coordinating the translation of those solutions into working cloud prototypes, working with relevant engineering and services teams, and partners where appropriate, and executing the strategic business development plan while working with key internal stakeholders (e.g., sales teams, service teams, legal, support, etc.).

Key Responsibilities
  1. Customer Relationship Management: Develop C-suite and line-of-business relationships with leading innovators within customer organizations.
  2. Program Qualification: Work with Sales leadership to identify and qualify customers for the Digital Innovation program.
  3. Innovation Delivery: Facilitate executive workshops, conduct customer briefings, present at customer events, further AWS solutions-led thought leadership in the innovation domain.
  4. Solution Coordination: Lead and coordinate the translation of those solutions into working cloud prototypes, working with relevant engineering and services teams, and partners where appropriate.


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