Customer Experience Lead

Customer Experience LeadWe're looking for a Customer Experience Lead to join our team at Amazon. In this role, you will be responsible for leading customer-facing initiatives and collaborating with internal teams to drive customer success.Experience in IT development or implementation/consulting in the software or Internet industries is required, as well as...

Job SummaryWe are seeking an experienced Customer Experience Lead to join our team at Saudi Petroleum Services Polytechnic. In this role, you will be responsible for designing and implementing customer-centric strategies to drive business growth and improve customer satisfaction.Key ResponsibilitiesDevelop and execute comprehensive customer experience...

Nutanix, a leader in enterprise cloud infrastructure, seeks an experienced Customer Experience Lead to drive customer success in Saudi Arabia. The ideal candidate will possess a strong technical background and exceptional communication skills to build lasting relationships with mid-senior level stakeholders.The Customer Experience Manager role will be part...

We are seeking an experienced Support Team Manager to oversee our customer support operations at CEQUENS. This role is responsible for maintaining high-quality customer interactions and ensuring effective issue resolution within established guidelines.Key ResponsibilitiesImplement strategic initiatives to enhance customer support efficiency and...

Key ResponsibilitiesLead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.Follow all appropriate retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.Build and maintain guest...

About UsWe are a forward-thinking institution committed to delivering exceptional educational experiences. We are seeking an Admission Manager who shares our vision and is passionate about providing outstanding customer experiences.Main Responsibilities:Develop and implement effective admissions strategies to drive enrolment growth.Build and maintain strong...

Job Title: Senior Manager, Customer Experience DesignThe role is ideal for an experienced professional looking to leverage their expertise in customer-centric design principles and strategic leadership skills to drive innovation in the banking sector. Tandemsearch seeks a dynamic and results-driven Senior Manager of Customer Experience Design to lead the...

At DISCOVERED, we are on a mission to shape industries across the region by redefining customer journeys.The RoleWe are seeking an experienced leader to drive transformative projects and deliver exceptional customer experiences.As a Customer Experience Strategy Manager, you will lead multidisciplinary teams to develop innovative customer journeys using agile...

Lead Customer Experience ImprovementIn this pivotal role as a Customer Experience Improvement Lead, you will spearhead efforts to elevate customer service standards and drive business success at Laverne Group | مجموعة لافيرن.Main Objectives:Service Excellence:Drive customer service excellence by fostering a culture of quality and...

About Lucidya's MissionAt Lucidya, we aim to revolutionize the way organizations interact with their customers by harnessing the power of AI. Our unified customer experience platform (CXM) is designed to support CX and Marketing leaders in large enterprises, governments, and SMEs across the Arab world.Monitor Solution FeaturesThe Monitor Solution offers a...

About the RoleThe High-End Customer Experience Lead will be responsible for overseeing the retail operations at the Royal Golf Club in Diriyah. This involves shaping the retail strategy, leading a team, and ensuring that customer experiences are consistently high-end and aligned with the club's luxury standards.This role requires strong leadership skills,...

About the JobThis is an exciting opportunity to lead a high-performing team in Riyadh and drive sales growth while delivering exceptional customer experiences. You will work closely with the Store Manager to achieve business objectives, manage staff, and ensure a seamless customer journey.Your Key ResponsibilitiesDrive individual and team sales performance...

Job DescriptionWe are seeking a highly skilled CX Improvement Manager to join our team at HungerStation | هنقرستيشن. As a key member of our organization, you will play a vital role in ensuring that our customers have a seamless experience with our brand.Main Responsibilities:Identify Customer Gaps: Map customer journeys to identify gaps in customer...

Avensys Consulting is a leading IT professional services company with a decade-long success story. Our comprehensive service spectrum encompasses enterprise solution consulting, business intelligence, and managed services.Job Summary:The Customer Experience Manager will oversee and enhance customer service operations and customer journey across all...

We are seeking a Customer Service Director to join our team at Pause Experience Company, PAUSEAWAY (R). As a key member of our front office team, you will be responsible for leading the customer service effort and ensuring that all guests have a positive experience.About the JobThe ideal candidate will have relevant experience in a similar role and a proven...

About the RoleLaverne Group | مجموعة لافيرن is seeking a talented Customer Experience Manager to lead our customer service team. The successful candidate will be responsible for ensuring exceptional customer experiences across all touchpoints.Main Responsibilities:Customer Service Excellence: Foster a culture of excellence in customer service,...

Deraah Trading Company is committed to delivering exceptional customer experiences, and we are seeking a talented Head of Customer Experience to lead this effort. As a key member of our team, you will be responsible for developing and executing strategies to enhance customer satisfaction, analyzing customer feedback, and driving systemic improvements in...

Job descriptionWe are headhunting for a unique opportunity to join a leading global digital consultancy, in their Riyadh office.A business that opens doors—many who work here go on to achieve remarkable opportunities in their careers, plus they hold accolades like Best Employer in the Middle-East.We are supporting the team in headhunting a Customer...

About the RoleWe are seeking a skilled Customer Experience Manager to lead our team of specialists in delivering exceptional client experiences. In this role, you will oversee customer onboarding, engagement, and retention efforts while proactively addressing challenges and optimizing customer satisfaction.Key Responsibilities:Oversight and guidance of a...

Omanyp is a leading health care group in Saudi Arabia, undergoing a transformation. We are recruiting an experienced Customer Experience Manager to lead the customer experience transformation program in Riyadh.The role involves driving the patient journey across all touchpoints, enhancing patient satisfaction and loyalty, and promoting a strong brand...