Service Delivery Manager
6 days ago
About Us
We're CARE, a pioneering hospitality brand that's redefining the future of living. Our mission is to create innovative, tech-driven spaces that people want to live in, whether for a few days or a few months.
About the Role:
As an Operations Specialist at CARE, you'll be responsible for ensuring the smooth operation of our properties. This includes implementing property management strategies, overseeing daily operations, and maintaining high standards.
Your Key Responsibilities:
- Manage guest relations by providing exceptional customer service.
- Coordinate maintenance, renovations, and repairs with service providers.
- Prepare and share reports, and respond quickly to requests.
- Oversee daily property operations, including managing tasks and budgets.
- Ensure all tasks are completed on time, following SLAs.
- Keep all records accurate and updated daily.
- Develop cost-effective solutions to meet business objectives.
- Foster strong relationships with suppliers for smooth operations and service.
Requirements
- 2-3 years of experience in operations or facilities management.
- Strong background in property management and daily operations.
- Excellent communication, leadership, and budget management skills.
- Experience working with maintenance, renovation, and managing suppliers.
- Good communication and negotiation abilities.
- Proficient in Microsoft Office Suite and other tools.
Why Join Us
We're a team of ambitious, fast-moving individuals who thrive in a high-growth environment. If you're passionate about delivering exceptional experiences and growing your career, apply now to join our team.
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