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Merchant Acquisition Specialist

1 week ago

Riyad Al Khabra, Saudi Arabia Maersk Full time

Maersk seeks an experienced Merchant Acquisition Specialist to join our Acquiring & Cash Management team. The ideal candidate will have a strong background in merchant acquiring, payments, and cash management, with a proven track record of optimizing processes and driving business growth.

Responsibilities
  • Conduct thorough analyses of merchant onboarding, transaction processing, reconciliation, and settlements to identify areas for improvement.
  • Collaborate with cross-functional teams to streamline operational workflows and implement automation opportunities.
  • Design and implement effective risk assessment and underwriting processes to enhance approval speed and accuracy.
  • Develop and maintain accurate dashboards and KPIs to monitor operational performance.
Process Optimization
  • Analyze and optimize merchant payout processes to ensure faster, error-free settlements.
  • Refine fee structures and billing processes for transparency and efficiency.
  • Implement enhanced risk monitoring tools for fraud detection and compliance adherence.
New Initiatives
  • Lead the implementation of new payment solutions, such as soft POS, QR-based payments, or alternative acquiring models.
  • Support the development of self-service digital platforms for merchant onboarding and servicing.
  • Work with technology teams to enhance system capabilities for improved merchant experience.

Qualifications

  • 10+ years of experience in merchant acquiring, payments, cash management, or process optimization roles in banking or fintech.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.