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Sales and Service Manager
2 months ago
About the Role:
The McNair Partnership is seeking a highly skilled Sales and Service Manager to join our team. As a Sales and Service Manager, you will be responsible for achieving sales turnover and profitability in line with company objectives.
Key Responsibilities:
- Achieve sales targets and expand customer base through effective sales and marketing strategies.
- Build and maintain strong relationships with key personnel within customer sites.
- Understand customer needs and provide solutions accordingly.
- Stay up to date on service capabilities for enhancing sales.
- Prepare presentations and proposals to obtain new orders.
- Coordinate and resolve customer service issues.
- Assist the finance department in collecting unpaid debts.
- Organize efficient travel within agreed budgets.
- Ensure completion of customer satisfaction reports.
- Hold technical discussions with clients and provide solutions to client requirements.
- Interact with the operations department to ensure customer requirements are met.
- Deliver key account management programs and tendering functions.
- Be commercially oriented and drive sales to expand business.
Requirements:
- Degree in engineering or equivalent qualification.
- 5-6 years of proven experience in a technical and commercial role.
- Strong knowledge, understanding, and experience of oilfield equipment products and the oilfield service industry.
- Strong knowledge of engineering principles and practices.
- Strong interpersonal and communication skills with an outstanding ability to develop relationships with others.
- Self-starter with the ability to troubleshoot and solve technical problems.
- Safe driving record and valid driver's license.
- Good computer skills.
- Experience in selling, repair, and servicing of oilfield equipment.
- Proven experience in a commercial role.
- Contracts general management is an added advantage.
- Results-oriented, a go-getter, and driven to overachieve budgets.