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Guest Experience Coordinator

2 weeks ago

Riyad Al Khabra, Saudi Arabia Kimpton Full time
Job Summary

The Guest Experience Coordinator is responsible for delivering exceptional guest experiences by providing personalized recommendations and resolving any issues that may arise during their stay.

Key responsibilities include:

  • Providing expert knowledge of local attractions and services.
  • Establishing relationships with local businesses to enhance guest experiences.
  • Coordinating with other departments to fulfill guest requests.
  • Maintaining accurate records of guest interactions.
Requirements

To be successful in this role, you will require:

  • A bachelor's degree in hotel administration or business administration.
  • Two to three years of experience in a similar role, preferably in an international luxury hotel chain background.
  • English fluency and Arabic fluency (preferred).