Customer Success Director
1 week ago
We are looking for a highly skilled Account Manager to join our Cisco Team in Riyadh. The successful candidate will be responsible for promoting sales growth by developing and maintaining account plans.
The ideal candidate will have excellent communication skills, a bachelor's degree, and relevant certifications. 3-5 years of selling experience at Information Technology (distribution level) is essential.
About the Position:
- Develop and maintain account plans to promote sales growth.
- Establish relationships with partners at all organization levels, including senior executives.
- Recruit and develop business relationships with new partners.
- Share feedback to plan, execute, and manage promotional activities to drive significant sales growth.
- Fully engage with Cisco Partners' business managers' team.
- Achieve assigned quota for Cisco products and services.
- Follow up on payments and maintain credit lines with all partners.
- Liaise with vendor and partner sales teams to effectively manage and close deals.
- Provide accurate forecasts of deals and share feedback for accounts managed on a weekly basis.
Education and Certifications:
- Bachelor's Degree.
- Any CISCO specific or other related vendor/industry certification will be considered favorably.
Experience and Skills:
- 3-5 years of selling experience at Information Technology (distribution level).
- Good communication (oral and written) in Arabic and English.
- Very good command of MS Office.
- Ability to handle multiple partners at the same time with a high quota.
- Ability to handle credit lines with the internal team and partners.
- Ability to recruit new partners.
- Solid experience in selling to partners in a complex environment.
- Solid understanding of the IT industry, competing vendors, and the channel.
- Solid understanding of pipeline management.
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