Customer Success Manager

Customer Success ManagerLocation: Riyadh, Riyadh Province, Saudi ArabiaJob DescriptionProudly voted a Great Place to Work, we are a dynamic startup in the SaaS space that is revolutionizing how businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+...

Customer Success ManagerA customer-centric individual with a technical aptitude, responsible for supporting customers and building close relationships.The Customer Success Manager will work directly with clients to help solve their problems and ensure their satisfaction, while also working closely with other employees to address customer questions and...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting.Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction.Has managed enterprise requests for proposals (RFP) for 1000+ user accounts including working...

KONE France is proud to offer a career path rich in experiences and opportunities for individuals who share our commitment to innovation, collaboration, and excellence. As a Customer Success Manager, you will play a critical role in ensuring that our customers receive the best possible service and support.Key Responsibilities:Providing technical expertise to...

OverviewMicrosoft's Customer Experience & Success (CE&S) organization empowers customers to accelerate business value through differentiated customer experiences. As a key member of this team, you will play a vital role in driving customer success through leadership and strategic planning.About the RoleThis is an exciting opportunity to lead a...

We are looking for a Customer Success Supervisor to lead a team of specialists in ensuring outstanding client experiences. In this role, you will oversee customer onboarding, engagement, and retention efforts while proactively solving challenges and optimizing customer satisfaction. You will act as a key link between customers and internal teams, ensuring...

We're seeking a Customer Success Strategist to join our team in Riyadh, where you'll be responsible for driving customer success and delivering exceptional support services to our Ultimate Support plan customers. As a key member of our team, you will work closely with our Technical Account Manager to ensure a seamless customer experience from day one.Your...

Transform Business Outcomes with PromappNavigating the digital transformation journey can be complex and overwhelming. At Promapp, we empower organizations to streamline their processes, optimize performance, and drive growth.As a Customer Success Strategist, you will play a pivotal role in helping our clients achieve their business objectives by...

Responsibilities:\The Commercial Operations Manager will be responsible for driving business growth by:\\Developing and implementing effective customer onboarding processes\Establishing and managing lead generation systems to ensure a consistent pipeline of opportunities\Ensuring accurate and efficient payment operations and settlement\Building and...

We are seeking a highly motivated Customer Success Executive to join our team at Alahad Recruitment Group. In this role, you will be responsible for managing customer relationships, identifying new business opportunities, and driving revenue growth.Your Key Responsibilities:Manage all activities and coordinate between the Company and our service provider...

About the RoleWe are seeking an experienced Customer Success Advisor to join our team at SAP SE. In this role, you will play a critical part in maximizing customer lifetime value by delivering solution area expertise to customer executives.As a trusted advisor, you will build deep executive relationships and earn trusted advisor status with customers. You...

About the JobWe are seeking a Senior Technical Relationship Manager to join our team in Riyadh, Saudi Arabia. As a key member of our team, you will be responsible for building and maintaining strong relationships with assigned customer accounts, driving satisfaction and adoption of our solutions.Main ResponsibilitiesBuilding and maintaining relationships...

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their...

JODAYN | جودين seeks a Customer Success Representative to manage the relationships with its most critical clients. This role requires a skilled individual who can comprehend customer requirements and provide tailored solutions.Main Responsibilities:Establish trust with major clients through exceptional service and relationship-building.Analyze customer...

About the RoleWe are seeking a highly skilled Customer Experience Manager to lead our sales team in developing and executing effective strategies to increase revenue and market share.The ideal candidate will have a proven track record of setting sales targets, monitoring performance against KPIs, and identifying new business opportunities and market...

Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions.Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer's critical issuesWorks closely with the Account Management and Sales teams to support...

At Dafater, we are looking for a highly skilled Customer Success Team Lead to join our team. As a key member of our customer success department, you will be responsible for leading a team of specialists in ensuring outstanding client experiences.Job Description:Oversee and guide a team of Customer Success Specialists to ensure the delivery of exceptional...

About the RoleWe are seeking a highly skilled Customer Success Consultant to join our Global Services team. As a key partner to our sales team and customers, you will support the sales team in shaping desired customer outcomes and designing executable offerings to deliver value across the customer lifecycle.This role is responsible for establishing and...

Key ResponsibilitiesAs a Global Customer Success Expert, you will be responsible for maintaining a rapidly growing client portfolio and ensuring our users get the most value out of our products and services. You'll drive product usage and adoption, facilitate account growth/retention via tailored success plans, and leverage your prior experience in customer...

Role Purpose: Lead key accounts and project executions for strategic clients in the vertical and act as consultative partner.Reporting to: Customer Success Lead PnP, FS/EVAccountabilities(The accountabilities listed below are only indicative, they are not meant to be exhaustive)Accountable for developing relationships with key clients and servicing their...