Automotive Service Advisor

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Petromin Corporation Full time
Job Summary:

We are seeking a highly skilled and experienced Automotive Service Advisor to join our team at Petromin Corporation. As a Service Advisor, you will play a crucial role in ensuring that our customers receive exceptional service and support.

Key Responsibilities:
  • Diagnostic and Repair: Conduct thorough inspections of vehicles to diagnose problems and recommend necessary repairs. Ensure that all repairs are completed to the highest standards and that customers are satisfied with the work performed.
  • Customer Service: Provide exceptional customer service by listening to customers' concerns, explaining repair options and estimates, and ensuring that all customers are satisfied with the service they receive.
  • Estimating and Quoting: Develop accurate estimates and quotes for repairs, taking into account the cost of parts, labor, and any additional services required.
  • Work Order Management: Prepare and manage work orders, ensuring that all necessary information is included and that customers are informed of the status of their vehicle.
  • Record Keeping: Maintain accurate and up-to-date records of all repairs, including customer information, vehicle details, and repair history.
  • Continuous Improvement: Stay up-to-date with the latest technologies and techniques in the automotive industry, and participate in ongoing training and development to improve skills and knowledge.
Requirements:
  • Experience: A minimum of 3 years of experience as an Automotive Service Advisor or in a related role.
  • Education: A diploma or certificate in a field related to automotive repair or a related field.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Knowledge: A strong understanding of automotive repair principles and practices, including diagnostic techniques and repair methods.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional development.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a team of experienced and skilled professionals.


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