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ServiceNow Solutions Engineer

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full time

Our Team

We are a dynamic and diverse team of professionals who are passionate about delivering exceptional customer service and support. Our team members are experts in their respective fields and are committed to helping customers achieve their business outcomes by providing prescriptive guidance and delivering thought leadership with deep subject matter expertise.

We are seeking a highly skilled Principal Workflow Architect to join our team. In this role, you will work closely with our customers to understand their business requirements and develop solutions that address their specific challenges.

Responsibilities and Requirements

  • Design and deliver ServiceNow solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
  • Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
  • Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
  • Provide feedback to product development to improve the product based on experiences gained with customers.
  • Maintain skills / certifications depending on the teams need.