Customer-Obsessed Operations Manager

Job OverviewWe are seeking a dynamic and customer-obsessed leader to oversee daily operations within our fast-paced Amazon Logistics (AMZL) and Fulfilment Center (FC) environments.

Job DescriptionCruise Saudi is seeking a seasoned professional to fill the role of Customer Service Operations Manager. This key position involves overseeing customer care operations, managing complaints, and ensuring exceptional customer experience.The ideal candidate will possess strong leadership, problem-solving, and communication skills to maintain high...

As Shift Manager you'll have responsibility for the day to day management of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, managing external agency relationships and performance. This team will work in a highly collaborative environment that's more start-up than big company.You will...

Emdad Al Khebrat seeks a seasoned Customer Service Operations Manager to oversee the performance of our call center team.We are looking for a highly motivated and experienced professional to join our team as a Call Center Team Lead. The ideal candidate will have relevant experience in call center/customer experience and be available on short notice.The...

Company Overview: Amazon is a dynamic and customer-obsessed company, seeking a versatile leader to lead teams within our fast-paced last mile operations. This role will encompass responsibilities across the entire network, requiring a leader who can thrive in an ever-changing operational landscape.Job Description:As an Area Manager for our Ultra Fast Grocery...

About This Role:CARE is a company that values innovation and customer obsession, and we are looking for a talented Safety Manager to join our team. As a Safety Manager, you will play a critical role in supporting the WHS function for our logistic sites, driving strategy to build an engaging safe environment, and identifying, coordinating, and driving...

We are seeking a highly experienced and dynamic customer service operations director to lead our call center operations in Jiddah. The ideal candidate will possess a strong background in managing customer service projects, ensuring the delivery of excellent customer experience, and implementing quality assurance processes.The successful candidate will be...

At Amazon, we believe that every day is still day one; a day to take the first step; a day to look forward to new challenges; and today is that day for you.We are currently looking to hire a Safety Manager to join our team and play a critical role in supporting the WHS function for our logistics sites. The successful candidate will be an experienced,...

About the RoleWe are seeking a highly motivated and experienced Safety Manager to join our team at Amazon. This role will play a critical part in supporting the overall safety function for our logistics sites.The successful candidate will be an innovative, hands-on, and customer-obsessed individual with a passion for safety and a proven track record of...

Job DescriptionAs a Customer Experience Manager at Cruise Saudi, you will be responsible for overseeing all customer care operations, ensuring exceptional customer experience, and maintaining high levels of customer satisfaction.This role involves handling customer inquiries and complaints, including those from the Ministry of Tourism, coordinating with...

1. JOB PURPOSE:Responsible for overseeing all customer care operations, managing complaints, and ensuring exceptional customer experience. This role involves handling customer inquiries and complaints, including those from the Ministry of Tourism, coordinating with marketing for social media complaints, and collaborating with other departments to resolve...

Job DetailsHH-SHAKER is looking for a Customer Experience Manager to join its service team in Jiddah.The successful candidate will be responsible for:Overseeing daily operationsEnsuring high service levelsFostering team collaborationTo excel in this role, you will need:Strong leadership, communication, and team management skillsCustomer service and...

In line with the relevant policy and requirements of the Government of the Kingdom of Saudi Arabia, preference will be given to Saudi nationals who apply for this role.The Construction & Engineering Managed Account Customer Success team ensures our customers are successful in implementing, running, and maturing their usage of CEGBU products. Our focus is...

About the RoleCruise Saudi seeks a skilled Customer Experience Manager to oversee all customer care operations and ensure exceptional customer experience.The successful candidate will be responsible for managing customer service operations, handling and resolving customer complaints, and coordinating with internal teams to provide effective resolutions and...

In line with the relevant policy and requirements of Oracle, preference will be given to applicants with relevant industry experience.The Construction & Engineering Managed Account Customer Success team ensures our cloud customers are successful in implementing, running, and maturing their usage of CEGBU products. Our focus is collaborating with our CEGBU...

Company OverviewEmdad Al Khebrat, a leading organization in the region, seeks to hire a skilled Customer Service Manager to lead our call center team. As a critical member of our operations, you will be responsible for ensuring exceptional customer experiences and driving business growth.Key ResponsibilitiesManage a team of call center agents to achieve high...

Role OverviewThe Customer Delivery Experience Manager at Hamad M. Al Rugaib & Sons Trading Co is responsible for ensuring that every customer interaction is positive and memorable.This involves coordinating delivery schedules, resolving any issues that may arise, and continuously improving logistics operations to meet customer needs.Key Performance...

DESCRIPTIONAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site...

We are seeking a highly organized and proactive Operations Coordinator to oversee daily operations, coordinate between departments, and ensure smooth customer deliveries and installations.Key Responsibilities:Manage and coordinate operations between departments.Oversee daily operations and ensure timely execution.Plan and schedule customer deliveries and...

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce...