Customer Acquisition Agent

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Dubizzle Group Full time

The Customer Acquisition Agent at Dubizzle Group is responsible for acquiring new customers through effective communication and relationship-building. Your primary responsibility will be to conduct inbound and outbound telephone calls to achieve sales targets and build strong relationships with customers.

Main Responsibilities:

  • Conduct inbound and outbound telephone calls to acquire new customers;
  • Build strong relationships with customers to encourage repeat business and referrals;
  • Analyze customer data to understand their needs and preferences;
  • Develop and implement sales plans to meet monthly KPIs and revenue targets;
  • Provide excellent customer service to ensure timely payment collection and resolve any customer complaints.

Requirements:

  • Bachelor's degree in marketing, communications, business administration, or related fields is preferred;
  • (1-2) years of Telesales experience with a proven track record of meeting sales quota preferably over the phone;
  • Excellent command of English and Arabic (verbal and written);
  • Good knowledge of the Real Estate industry;
  • Basic knowledge and working experience of call centre systems and solutions;
  • Proficiency in all Microsoft Office applications.


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