Dispatch Agent
5 days ago
Join our team at Ninja Food as a Dispatch Agent We are seeking a detail-oriented and organized individual to manage our daily operations and ensure efficient and timely delivery of orders. As a Dispatch Agent, you will be responsible for coordinating delivery schedules, assigning drivers, and monitoring order status. The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and is adept at problem-solving.
Key Responsibilities:
- Coordinate and schedule delivery routes based on order volumes and driver availability.
- Assign and dispatch drivers to specific delivery locations, ensuring efficient and timely order fulfillment.
- Monitor order status and delivery progress, proactively addressing any delays or issues that arise.
- Communicate with drivers and provide them with all necessary information, including delivery instructions and customer contact details.
- Maintain accurate records of all delivery activities, including driver logs, delivery reports, and customer feedback.
Desired Candidate Profile:
- Prior experience in a dispatch or logistics role is preferred.
- Strong organizational and multitasking skills.
- Excellent communication and problem-solving abilities.
- Ability to remain calm and composed in high-pressure situations.
Company Industry:
- Internet
- E-commerce
- Dotcom
Department / Functional Area:
- Logistics
- Supply Chain
Keywords:
- Dispatch Agent
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