Senior Customer Experience Professional

**Job Overview**We are seeking a skilled Customer Care Specialist to join our team in the Riyadh office. As a key member of our team, you will provide sales and general support for exhibitors within the Middle East via various communication methods.**About GES**GES is a global leader in live events marketing, creating unforgettable experiences for brands...

At Silah Tamkeen, we are seeking an experienced Customer Experience Manager to lead our sales team in achieving exceptional results. This is a full-time opportunity for a mid-senior level professional with a passion for customer-centric business development.Job DescriptionWe develop and execute effective sales strategies to increase revenue and market share...

About the RoleWe're seeking a skilled Barista to join our team at Kitopi. As a Barista, you'll be responsible for preparing and serving beverages to our customers. If you're passionate about delivering exceptional customer experiences and maintaining high standards of quality, we'd love to hear from you.You'll work closely with our team to ensure seamless...

Identifying ideal customer profiles and mapping customer journeys to identify the gaps in customer experience across all touchpoints, for all kinds of customer interactions, transactions and engagements - from purchase to product return to customer support.Liaise with internal teams such as marketing, sales, product development, account management, billing,...

Customer Experience Manager (CXM)Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and...

Develop and execute effective sales strategies to increase revenue and market shareSet sales targets and monitor performance against KPIsIdentify new business opportunities and market trendsIdentify the gaps in terms of selling skills and ensure catering the needs for optimal resultsEnsure all communication channels of call centerCoach call center staff...

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across...

Job DescriptionTaab Group is seeking a skilled Customer Experience Strategist to lead our contact center operations in KSA.We are looking for a high-impact professional to drive excellence in customer service, ensuring seamless and high-performance contact center operations while delivering an exceptional customer experience. This role is critical to...

About the RoleWe are looking for an experienced Enterprise Solutions Consultant to drive sales of new services within customers, driving programs, service product launches, and best-practices.The ideal candidate will have strong experience and understanding of the specificity of the service, consulting, and advisory services sale, as well as proven...

At GES - Global Experience Specialists, we are seeking a talented Customer Service Representative to join our dynamic team. As a key member of our sales support function, you will play a vital role in delivering exceptional customer experiences and driving business growth.Job Description:Provide timely and effective responses to customer inquiries through...

Join us as a Senior Customer Experience Representative and take on a key role in delivering exceptional customer experiences.The successful candidate will be responsible for providing timely and effective support to customers via phone, email, and chat.Respond to customer inquiries in a professional and courteous mannerResolve customer complaints and issues...

Welcome to our team of hospitality professionals! We are looking for a skilled Front Desk Agent to join our Riyadh hotel team. As a key member of our front office staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Responsibilities:Guest Services & Check-In/Check-Out:• Greet...

About the RoleThis senior-level position plays a critical role in shaping the customer experience at Silah LLC. The successful candidate will bring extensive experience in managing call center operations, driving sales growth, and developing high-performing teams.Key AccountabilitiesLead Call Center Operations and Ensure Exceptional Customer ServiceDevelop...

We are seeking a dynamic CX Manager to lead our customer experience strategy and optimize every touchpoint of our customer journey. The ideal candidate should possess the following skills and experiences:Responsibilities:Develop and implement the company's customer experience strategyAdvocate for CX initiatives and demonstrate their value to the...

The Role:The Head of Customer Service plays a crucial part in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes...

About the RoleThis senior leadership position is responsible for fostering a customer-centric culture throughout the organization while ensuring that service metrics are met and exceeded. The incumbent will analyze trends to drive systemic improvements in service quality and bridge the gap between customers and various departments.

Expertise in Field Service TransformationWe are seeking a Senior Technical Consultant for Customer & Industry Workflows to join our team. In this role, you will be responsible for guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) and Telco Services Operations Management (TSOM) solutions.Key Qualifications:A minimum...

Avensys Consulting is a leading IT professional services company with a decade-long success story. Our comprehensive service spectrum encompasses enterprise solution consulting, business intelligence, and managed services.Job Summary:The Customer Experience Manager will oversee and enhance customer service operations and customer journey across all...

Get AI-powered advice on this job and more exclusive features.Keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders such as product design, development, sales, marketing, account management, and so on, in order to keep fine-tuning the customer's experience.Carrying out...

About Avensys ConsultingAvensys Consulting is a renowned global IT professional services company based in Singapore. Our extensive service spectrum encompasses enterprise solution consulting, business intelligence, business process automation, and managed services.We are currently seeking a Customer Experience Manager to oversee and enhance customer service...