Restaurant Service Director for Upscale Dining Establishment
1 day ago
We are seeking a highly skilled and experienced Restaurant Service Director to join our team at PILLARS in Riyadh, Saudi Arabia.
About the RoleThe successful candidate will be responsible for overseeing the dining experience of our guests and leading a team of waitstaff to deliver exceptional service. The ideal candidate will have previous experience as a Head Waiter or captain in a high-end restaurant and possess excellent communication and leadership skills.
Key Responsibilities- Manage and supervise a team of waitstaff to ensure efficient and high-quality service is provided to guests.
- Train and mentor new staff members on restaurant policies, procedures, and service standards.
- Create and maintain a positive work environment for the waitstaff, promoting teamwork and a strong work ethic.
- Monitor and maintain the cleanliness and organization of the dining area, ensuring a pleasant and comfortable atmosphere for guests.
- Greet and seat guests, taking their orders and providing recommendations on menu items.
- Ensure all food and beverage orders are accurately entered and delivered to guests in a timely manner.
- Handle any guest complaints or concerns in a professional and timely manner, working to resolve issues and ensure guest satisfaction.
- Collaborate with kitchen staff to ensure smooth and efficient service, communicating any special requests or dietary restrictions to the kitchen team.
- Manage inventory and supplies for the waitstaff, ensuring adequate stock levels and placing orders as needed.
- Adhere to all health and safety regulations and procedures, maintaining a safe and clean work environment at all times.
- Previous experience as a Head Waiter or captain in a high-end restaurant required.
- Excellent communication and leadership skills required.
- Strong knowledge of food and beverage service, including wine pairing and menu recommendations.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of health and safety regulations and procedures.
We offer a competitive salary of SAR 15,000 per month, a benefits package, and the opportunity to work in a dynamic and upscale dining environment.
LocationRiyadh, Saudi Arabia.
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