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Service Standards Supervisor

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

Care is committed to delivering exceptional guest experiences. We are seeking a Guest Experience Leader who will oversee the guest relations team, implement service standards, and foster a welcoming environment.

Responsibilities:

  1. Develop and implement policies and procedures to enhance the guest experience.
  2. Address guest inquiries and resolve complaints efficiently.
  3. Supervise and train the guest relations team to deliver high-quality service.

Skills and Qualifications:

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proven problem-solving skills and conflict resolution experience.