Key Account Business Development Manager
4 days ago
About the Role
The Network Key Account Manager will play a crucial role in shaping the future of healthcare logistics at Kuehne+Nagel. This position is responsible for driving business growth and development for key accounts within the region as well as globally where required.
Responsibilities
- Maintain basic GxP awareness, including requirements and applicable guidelines.
- Ensure high quality and completeness of account plans for GKAMs and Network KAMs.
- Promote knowledge sharing and management within the account management team through content leadership, marketing materials, myKN, workshops, and other initiatives.
- Build internal and external industry network relations and represent Kuehne+Nagel as a lead expert.
- Assist in the development of industry value propositions, including innovative services and products.
- Manage customer performance for key accounts within the region (GP and volume) and initiate or support corrective actions in case of target deviations.
Requirements
- Bachelor's or Master's degree in Business, Supply Chain Management, Logistics, Life Sciences, or a related field.
- Minimum of 5+ years of experience in key account management, business development in logistics industry.
- Proven ability to drive customer growth and retention through portfolio planning, account optimization, and strategic business development.
- Expertise in supporting strategic tenders, managing escalations, and driving industry-specific value propositions.
- Excellent communication, negotiation, and stakeholder management skills with the ability to develop long-term customer relationships.
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