Key Account Manager

3 days ago

Makkah, Makkah Province, Saudi Arabia Carrier Refrigeration Full time

Country: Saudi Arabia

Location: Carrier, 11th Floor, Zahran Business Center, Jeddah, Saudi Arabia

Why Carrier? Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies. We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.

About The Role Experienced Account Management professional, overseeing and participating in various Account Management and customer relationship management processes. Responsible for representing the company's interests and building business relationships to enhance account management performance.

Requirements We are looking for people with a high-level background to approach accounts. If this is you, get in touch.

As a Minimum You Must Have:

  • 5 – 10 years of experience in the HVAC business or related fields with a focus on Major Projects
  • Fluent in both English & Arabic in written and verbal communications
  • Proven solid track record of sales in Saudi market.
  • Dynamic & passion for sales, customer oriented.

You Need To Demonstrate Good Knowledge:

  • About the business market in KSA
  • Demonstrates a high level of planning & organization skills on a daily basis.
  • Self-aware, recognizing the impact of approach and behaviors on customers, peers, and other internal and external contacts.
  • Customer focused style, demonstrating success through a 'Voice of the Customer' approach.

Responsibilities As a Manager, Sales Account Management, you'll be responsible for:

  • Developing a professional relationship to understand the customer needs and suggest products and/or services that meet the customer's needs and responsible for customer satisfaction through executing the sales process.
  • Conducting the business development activities for the account management teams on different customer segments.
  • Working with the team on major projects.
  • Developing and promoting new customer contact leads.
  • Developing personal customer relationships with prospective accounts to influence opportunities.
  • Generating new business and ensuring growth of existing accounts.
  • Meeting the forecast and the goals set for the sales and order.
  • Increasing the market share.
  • Following up the quotation status with the customers, understanding the project requirements and pitching in the right solution with the support of the application engineer.
  • Closing coordination with the factories on the required pricing and support.
  • Reviewing the final technical submittals, contracts.
  • Negotiating the pricing and the payments terms with the customers.
  • Payment follow-up with the customers.
  • Participating in the weekly/monthly sales review meetings.
  • Gathering market insights and generating new leads.
  • Coordination with the factories on the equipment and arranging the deliveries.
  • Following up the complete delivery cycle.
  • Making the project costing.
  • Customer visits.
  • Reviewing in detail the technical proposals.

What We Offer We offer excellent development opportunities, an attractive salary and exceptional benefits including the following:

  • International working environment
  • Competitive salary
  • Drive forward your career through professional development opportunities
  • Achieve your personal goals with our Employee Assistance Programme.

Your journey with us We Always Aim To Provide a Fair And Valuable Recruitment Process For Everyone. If Selected, You Will Follow The Next Stages:

  • Initial call with our sourcing/recruitment team
  • Interview with the Manager.

Our commitment to you As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. The values that guide us are respect, integrity, inclusion, innovation, and excellence. We're excited for you to join us and make a difference.

Apply Now

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice.

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