Administrative Support Specialist
3 weeks ago
- Provide exceptional customer service by greeting and assisting visitors, clients, and staff.
- Manage the reception area, including telecommunication systems, and maintain a clean and organized environment.
- Efficiently handle inquiries, update directories, and manage visitor logs to ensure seamless communication.
- Develop and maintain excellent telephone etiquette and professionalism, focusing on customer service while adeptly managing high-pressure situations.
- Update and maintain staff records on HRMS, including documentation such as passports, Emirates IDs, visa, security passes, and labor cards.
- Coordinate with HR and external staff to ensure timely receipt and return of documents, particularly in cases involving old security passes.
- Respond to emails and phone inquiries to provide information and assistance to staff and external parties.
- Cordially greet and assist clients, proficiently managing the meeting room's status for a seamless experience.
- Check, respond to, and forward emails from the company's main domain to the appropriate recipients.
- Liaise with the Dubai branch in case of document transfer.
- Handle the receipt and dispatch of documents through couriers, ensuring their effective distribution within the company.
- Support recruiters by contacting candidates, scheduling interviews.
- Provide general administrative support to various departments, addressing important requests and tasks as needed.
Requirements:
- Bachelor's Degree in a related field.
- Residency in Saudi Arabia.
- Availability for face-to-face interviews in Riyadh, Saudi Arabia.
- At least 3-5 years of experience working as a Receptionist and Admin Assistant in an outsourcing company or related industry.
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