Executive Support Professional
4 days ago
Job Description
Role Purpose:
To provide high-quality executive administrative support to ensure the smooth operation of the department, in accordance with set KPIs, adopted policies, and procedures.
Responsibilities:
Maintain Schedules and Itineraries:
- Schedule and organize travel requirements, including accommodation, visa arrangements, transportation, itineraries, and venues.
Provide Administrative Services:
- Draft and dispatch emails, record meeting minutes, and prepare internal and external correspondence.
Documentation and Data Management:
- Maintain documentation, records, and data according to set policies and procedures. Ensure confidentiality and secure storage.
Customer Service:
- Courteously greet visitors, determine their needs, and direct them to the appropriate actions or person.
Communication:
- Initiate and respond to telephone calls on behalf of the assigned function head, route calls, and take messages as required.
Status Updates and Reporting:
- Track and follow-up with other team members and functions, collate status updates, and report to the assigned function head.
Policies, Processes, and Procedures:
Compliance:
- Conduct day-to-day activities while ensuring compliance with policies and procedures.
Continuous Improvement:
- Contribute to the identification of opportunities for continuous improvement of systems and processes, taking into account leading practices and changes in the business environment.
Qualifications:
Knowledge and Experience:
- No prior experience is required.
Education and Certifications:
- A bachelor's degree in business administration or an equivalent is required.
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