Executive Customer Advocate
2 days ago
SAP SE is a leader in enterprise software that empowers organizations to excel. As a Managing Partner, you will be responsible for driving customer success and growth by developing and executing strategic account plans.
Key Objectives- Drive business growth and revenue expansion at key accounts through strategic planning and relationship management.
- Build and maintain strong relationships with C-level executives and senior stakeholders at key accounts.
- Leverage the SAP Strategic Customer Program (SCP) methodology to deliver unique value and a differentiated experience to drive customer success.
- Lead cross-functional teams to deliver exceptional customer experiences across all touchpoints.
Responsibilities
- Develop and implement strategies to drive business growth and revenue expansion at key accounts.
- Manage and maintain accurate records of customer interactions, progress, and goals.
- Collaborate with internal teams to ensure seamless delivery of customer-centric services.
- Develop and present quarterly business reviews to key stakeholders to assess performance and opportunities.
Requirements
- Strong background in account leadership, industry knowledge, and business acumen.
- Proficiency in building robust executive relationships, earning trust, and establishing governance structures.
- Thought leadership and deep expertise in value-based selling practices and strategic decision-making.
- Solid general knowledge of SAP solutions, strong communication skills, and proficiency in conducting Quarterly Business Reviews (QBRs).
- Proven track record of delivering tangible business results and consistent overachievement of set targets for net booking or cloud revenue growth through strategic planning, relationship management, and skillful sales execution.
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