Guest Services Associate

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia CORE Life Full time
Role Overview

This is an exciting opportunity to join the CORE Life team as a Guest Relations Officer. In this key role, you will play a vital part in creating a memorable experience for our members, driving satisfaction, and building long-term relationships.

Key Accountabilities:
  • Front Desk Operations: Manage front desk operations, including greeting members, handling reservations, and administering membership administration efficiently and accurately.
  • Communication: Establish effective communication with members, responding promptly to inquiries, resolving issues, and keeping them informed about promotions and events.
  • Complaint Resolution: Address and resolve member complaints in a timely and professional manner, providing suitable solutions and alternatives within specified timeframes.
  • Partnerships: Collaborate with the CORE Life team to develop and implement strategies to increase member engagement and retention.
Qualifications:

To excel in this role, you will require a strong background in customer service, preferably within the fitness or wellness industry. A positive attitude, excellent communication skills, and ability to work effectively in a fast-paced environment are essential.

What We Offer:

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

    Saudi Petroleum Services Polytechnic is seeking a skilled Front Desk Associate to join our team.As a key member of our front office team, you will play a vital role in delivering exceptional guest experiences.Key Responsibilities:Welcome guests warmly and ensure a smooth check-in process.Manage reservations and wait-lists to minimize wait times and enhance...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotel Full time

    About the Front Office TeamAt Four Seasons Hotel, our front office team is dedicated to providing an exceptional guest experience. As a Front Desk Receptionist, you will be an integral part of this team, working closely with other departments to ensure seamless coordination of guest services.Your responsibilities will include greeting and registering hotel...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time

    About Marriott InternationalAt Marriott International, we pride ourselves on delivering rare and special luxury service worldwide. Our dedication to excellence has earned us recognition as a global brand leader in hospitality.As part of our team, you will learn and embody our Gold Standards, including our Employee Promise, Credo, and Service Values. These...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full time

    About UsSix Flags Qiddiya City is a premier entertainment destination that offers an array of thrilling rides, spectacular shows, and delicious dining options. Our goal is to create an unforgettable experience for our guests, and we are seeking a talented Guest Service Specialist to help us achieve this vision.Job SummaryAs a Guest Service Specialist, you...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full time

    Key ResponsibilitiesTeam Supervision: Lead and mentor the Guest Relations team to maintain high standards of service.Guest Interaction: Greet guests upon arrival, provide warm welcomes, and assist with inquiries, reservations, and special requests.Service Coordination: Collaborate with other departments to fulfill guest requests and ensure seamless...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time

    Job DescriptionThe Guest Services Representative will answer, record, log, and process all guest calls, requests, questions, or concerns. They will operate the telephone switchboard station and provide exceptional customer service to our guests.


  • Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full time

    About the RoleWe are seeking a highly skilled Guest Services Manager to join our team at Kimpton. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences.Key ResponsibilitiesTeam Leadership: Oversee the daily operations of the concierge team, ensuring high standards...


  • Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full time

    About the Role:The Concierge Experience Manager at Sofitel is a key position that requires a unique blend of leadership skills, operational expertise, and a genuine passion for delivering exceptional service. This individual will be responsible for creating unforgettable experiences for our discerning guests, fostering a culture of excellence, teamwork, and...

  • Guest Service Agent

    7 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia (New Hotel Villas Company) Full time

    Key ResponsibilitiesGreet guests in a warm and professional manner upon arrival, ensuring a smooth check-in process.Handle guest check-ins and check-outs efficiently, ensuring all required information is accurately recorded.Respond to guest inquiries and provide information about the resort's amenities, services, and nearby attractions.Address guest...


  • Riyadh, Ar Riyāḑ, Saudi Arabia CORE Life Full time

    We're seeking a highly skilled and charismatic individual to join our team as a Guest Services Manager. In this role, you'll be responsible for delivering exceptional guest experiences, managing day-to-day operations, and driving business growth.About the Job:You'll oversee the entire guest services process, ensuring seamless communication between members,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full time

    Stella Stays Inc. is seeking a skilled Guest Services Coordinator to join our team in Riyadh.The successful candidate will have a strong focus on delivering exceptional guest experiences, with a proven track record in hospitality management.You will be responsible for managing front desk operations, supervising maintenance teams, and coordinating repairs.Key...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotel Full time

    About the RoleIn this critical front desk position, you will play a vital role in providing an exceptional guest experience at Four Seasons Hotel. As a Front Desk Receptionist, you will be responsible for greeting and registering guests, handling guest requests, and resolving any issues that may arise during their stay.You will work closely with other...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full time

    The Guest Service Specialist at Six Flags Qiddiya City is a vital role in ensuring the cleanliness and hygiene standards of our park. As an Ambassador I - Cleaner, you will be responsible for maintaining the cleanliness and organization of guest areas, restrooms, pathways, and dining areas.Key ResponsibilitiesPerform routine cleaning and maintenance tasks to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time

    **Job Description:** We are seeking a highly motivated and organized individual to join our team as a Spa Guest Services Coordinator. This role is responsible for ensuring that all guests receive exceptional service throughout their spa experience. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full time

    ResponsibilitiesThe Duty Manager is responsible for the following key areas:Operational Oversight: Act as the Manager on Duty and ensure all hotel operations run smoothly, monitoring activities to ensure compliance with hotel policies and standards.Guest Service Delivery: Handle guest inquiries, requests, and complaints promptly and professionally, ensuring...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time

    About UsMandarin Oriental Hotel Group Limited is a world-renowned hospitality brand that seeks a dedicated Reservations Agent to join our team.Job ResponsibilitiesReservation Management:Process and confirm guest reservations made by clients for Rooms, F&B, and Spa services.Verify availability of room types and rates, explaining guarantee, special rate, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time

    About the RoleWe are seeking an experienced Reservations Agent to join our dynamic Front Office team. As a key contact point for guests and internal stakeholders, you will play a critical role in ensuring seamless communication and exceptional customer service.Key ResponsibilitiesGuest Reservation Management:Process and confirm guest reservations made by...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time

    Job OverviewThe Ritz-Carlton is committed to delivering exceptional luxury guest experiences. As a member of our team, you will play a critical role in ensuring that every interaction with our guests exceeds their expectations.About the RoleWe are seeking an experienced and skilled Guest Experience Expert to join our team. In this role, you will be...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags مدينة القدية Full time

    We are seeking a skilled and enthusiastic individual to join our team as a General Hospitality Associate. This entry-level role offers an excellent opportunity for those looking to start their career in customer service.About the JobAs a General Hospitality Associate, you will be responsible for providing exceptional guest experiences by assisting with...


  • Riyadh, Ar Riyāḑ, Saudi Arabia flynas Full time

    Job SummaryWe are seeking a talented Business Operations Associate to join our corporate services team at Flynas. As a key member of the team, you will play a critical role in supporting the delivery of exceptional guest experiences and driving business results through efficient operations.Main Responsibilities:Efficiency and cost optimization for commissary...