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Sales Team Lead

2 weeks ago

Al Jid, Saudi Arabia SupportFinity™ Full time

Company Overview

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We are a leading property portal in the Kingdom, dedicated to delivering the best online search experience. As part of Dubizzle Group, we leverage our collective strength of 10 brands to provide users with an unparalleled platform for their needs.

Job Description

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As a Sales Manager at SupportFinity™, you will be responsible for building and managing a team of Sales Consultants/Supervisors while consistently training and developing them. Key responsibilities include:

  • Managing a sales team and providing leadership, training, and coaching on sales techniques, product knowledge, upselling, and cross-selling.
  • Planning and directing sales team training on CRM software.
  • Developing a sales strategy to achieve organisational sales goals and revenues.
  • Setting individual and monthly sales targets for the sales teams (new and existing business).
  • Achieving monthly sales targets by delivering sales from both personal and group accounts.
  • Generating leads and prospects to meet quarterly sales production review parameters.
  • Responsible for recruiting, developing, and training new sales agents.
  • Tracking, collating, and interpreting sales figures and reporting.
  • Ensuring members of the sales team have necessary resources to perform effectively.
  • Monitoring budgets and tracking progress.
  • Monitoring team performance and motivating them to achieve team and individual targets.
  • Tracking and maintaining records of team sales, payments, and account reviews.
  • Sourcing feedback to marketing, operations, and tech teams for enhancing product effectiveness, client issues, and concerns.
  • Collecting customer feedback and market research and channelising it internally for effective measures and follow-ups.
  • Verification of agency data/numbers in respective areas to analyse growth opportunities and determine recruiting needs.
  • Establishing, maintaining, and expanding the customer base through effective team management and allocating new agencies to the existing team.
  • Keeping track of agency pools and verifying agency data in their area.
  • Performing regular field visits.

Required Skills and Qualifications

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To succeed in this role, you should possess:

  • Bachelor's degree in sales, business administration, or a related field.
  • At least 8 years of sales experience in sales, trade marketing, route-to-market understanding, and 3 years in managing a sales team.
  • Valid KSA license required.
  • Strong knowledge of the local market.
  • Strong knowledge of different sales techniques and pipeline management skills.
  • Excellent presentation, negotiation, and closing skills.
  • Strong decision-making skills.
  • Strong problem-solving skills.
  • Strong communication and interpersonal skills.
  • Team player with a strong ability to influence and interact at all levels using written and verbal communication.
  • Ability to work in and lead project teams with a wide variety of individuals.
  • Approachability and friendly personality.
  • Able to motivate others.
  • Ability to deal with ambiguity.
  • Compassion, composure, and empathy.
  • Ability to reflect and self-learn.

Benefits

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We offer a high-performing and fast-paced work environment, comprehensive health insurance, rewards and recognition, and learning & development opportunities.

Equal Opportunities Employer

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We celebrate diversity and are committed to creating an inclusive environment for all employees.