Employee Experience Manager
6 days ago
About Us
The Chalhoub Group is a leading luxury retail company with a presence in the Middle East and North Africa. We are committed to delivering exceptional customer experiences and creating long-term value for our stakeholders.
Job Summary
We are seeking a Human Resources Business Partner to join our team. As an HR Business Partner, you will play a key role in driving business outcomes through strategic HR initiatives and programs.
Key Responsibilities
- Develop and implement local People strategies that align with the Group's overall strategy.
- Work closely with the business unit People team to support recruitment, performance management, succession planning, retention, talent development, compensation and rewards, employee relations, and employee engagement.
- Implement brand specific employee onboarding, training and development programs to improve the depth and breadth of employees' skill sets and to raise awareness around behavioural, technical and leadership competencies.
- Work with the Group's Talent Acquisition team to ensure internal and external recruiting strategies result in relevant, high calibre candidates being identified.
- Partner with Group HR to implement the annual performance management cycle.
- Use all available HR data to ensure HR analytics supports all reporting, action planning and decision making and put forward business requirements when needed.
- Champion both Group and brand specific Diversity and Inclusion initiatives, with a key focus on culture change, nationalisation and employee wellbeing.
- Collaborate with the Group's People Experience team to design employee engagement surveys, and be accountable for the necessary action planning and improvement goals.
- Manage all people and process related employee communications, using inspirational approaches to embed key messages.
- Participate in the recruitment process through assessment centres or competency-based interviews.
- Review all proposed internal transfers within the vertical and provide recommendations.
- Respond to or escalate all employees' grievances and follow through till resolution.
Requirements
- Strong English communication skills
- Knowledge/experience in people relations, recruitment, onboarding & offboarding, structuring.
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