Billing Coordinator

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia DR. SULAIMAN AL HABIB MEDICAL CENTER Full time
Roles and responsibilities

Coordinate and perform all activities in billing section, ensure speedy and error free functioning, initiate measures to patient conversion, help approval teams and manage cycle processing time.

Key Responsibilities / Accountabilities

  • Control Billing:
    • Scrutinizes the generated bill done by the billing clerk, keep strict checks on the documents.
    • Interfaces with the patients/its family members relating to explanation of bills and doubts arising out of it.
    • Controls and manages all forms of bills received every day, also have measure on the discount being offered on the billing.
    • Trains Team and new employees on the same.
  • Billing Operations:
    • Processes the bills with due diligence, explains the bills to patients, contacts the family to pay in advance if needed.
    • Makes estimation cost for the treatment and operation.
    • Coordinates with business office relating to business promotion, discounts and various forms of offers for the patients.
    • Makes refund to the patient in case of advance payments.
    • Informs business coordinator for the new procedure code in the inpatient or changes to that effect.
  • Coordination:
    • Builds coalition with the various departments for speedy processing of patients' concerns.
    • Takes responsibility of Business Office Coordinator in his absence/crisis situation.
    • Act as a front line or central point of contact for all the departments of the hospital relating to all issues related to approval section.
    • Participates in person-centered care initiatives undertaken by HMG.
    • Enriches patient experience with compassion, respect and dignity.
Desired candidate profile

Education/ Professional Qualification

Diploma holder or College Graduate

Experience

At least (2) years of experience in the same field
Billing Expertise: Understanding of billing procedures, including invoicing, payment processing, and account reconciliation.
Attention to Detail: High accuracy in handling financial data and preparing invoices.
Time Management: Ability to manage multiple tasks, meet deadlines, and prioritize effectively in a fast-paced environment.
Communication Skills: Clear and professional interaction with clients, vendors, and internal teams to resolve billing issues and ensure clarity.
Problem-Solving: Strong ability to troubleshoot discrepancies and find effective solutions for billing errors or disputes.
Technical Proficiency:
Familiarity with billing software (e.g., QuickBooks, SAP, or other ERP systems).
Proficiency in Microsoft Excel and other office software for data organization and reporting.
Customer Service: Courteous and professional in addressing client inquiries and concerns.
Analytical Thinking: Ability to interpret billing data and identify patterns or irregularities.



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