Customer Experience Director

**Operations Director** **About Us** At Lafeef we elevate events and environments with carefully curated furniture and accessory collections. We specialize in interior and exterior furniture rental solutions and the styling of spaces through accessories, foliage, and art. Adding a sense of style to any occasion, our team works with our clients to put...

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values.Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain points and areas for improvement.

StrategyDevelopment: Collaborate with senior management todevelop and refine the customer experience strategy aligned withthe organization's goals andvalues.CustomerJourney Mapping: Analyze and map out the customerjourney across various touchpoints to identify pain points andareas forimprovement.

We are looking for an enthusiastic and dedicated customer experience Supervisor to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customers’ experience across all channels. About the company: we are a company overseeing, owning, and managing a group...

Qawafel is a B2B marketplace that connects suppliers with buyers in the confectionery space. We're focused on making it easy for suppliers to sell their products through our platform and to manage their sales orders, access trade financing, and scale their deliveries across Saudi Arabia. We're looking for a Customer Experience Intern to join our team and...

JOB PURPOSE Customer Experience SupervisorJobholders at this level are responsible for leading work activities and working autonomously with minor direction towards predetermined long-term objectives.Jobholders oversee the implementation of operational plans and the provision of significant improvements to set policies, procedures, standards and...

Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...

**About **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **What you’ll be working on** - Communicating with customers over live chat and phone calls to answer their questions...

Interact with Breadfast customers over system, phone and email messagesDetermine customer needs and provide appropriate solutionsEmpathize with and prioritize customer needsRespond to customer inquiries on Breadfast social media channelsReview customers’ feedback and order reviews on daily basis and resolve any issues in a timely manner.Periodically...

3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...

We are embarking upon an exciting growth phase and as such we have an amazing opportunity for you to join our team in KONE Middle East, Turkiye & Africa (KMTA), as Head of Marketing, Business Intelligence & Customer Experience . This role directly reports to the Strategy & Marketing Director, KMTA . The Head of Marketing, Business Intelligence &...

DESCRIPTIONAmazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, Amazon Middle East Customer Service (CS) is looking for a Program Manager who will work across the entire customer lifecycle to analyze, identify and deliver process, policy or technology...

About the roleAs a Customer Experience Specialist, you are responsible for driving world class customer experience, answering our customers calls/emails/chat in a timely manner with outstanding emotionally intelligent support in the GCC markets. You are a brand champion, with incredible problem-solving skills and are not afraid of difficult questions,...

On behalf of our client, we are looking for a **Customer & Creator Experience Specialist** *** **Job Summary** The Customer & Creator Experience Specialist will be responsible for ensuring that the company's clients and content creators have a positive experience throughout the ad creation and execution process. The specialist will handle feedback and...

Responsible for supervising planning activities for the Customer Contact Center for Hospital’s by assisting in developing strategic plans and budgets, monitoring the financial performance of the Business Unit, planning for launching new services in order to ensure smooth functioning of the Customer contact center. Carry out his duties in accordance with...

Interact with Breadfast customersover system, phone and email messagesDeterminecustomer needs and provide appropriatesolutionsEmpathize with and prioritizecustomer needsRespond to customer inquiries onBreadfast social media channelsReviewcustomers’ feedback and order reviews on daily basis andresolve any issues in a timelymanner.Periodically test Breadfast...

Job Description• Cooperate with various company stakeholders (Product & Customer Support in particular, but also UX, Product Management, Brand, Global Communication etc.) and the CX Manager in order to build a voice of customer platform.• Work with all available customer feedback data, identify the top burning customers issues, suggest improvements,...

**We are Hiring "Customer and Creator Experience Specialists ( Account Manager)" for a Shopping And Sntertainment Company.**: **Background**: **.**Role**: Entertainment Providers. **Location work in Riyadh.** **Responsibilities and Duties**: **The position involves**: - Supervises the development of advertising concepts and the implementation of marketing...

**Job Number** 24062163 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the...

Al Borg Diagnostics, a reputable healthcare company, is currently seeking a highly motivated and experienced individual to join our team as a Customer Experience Lead for the Central Region. As the Customer Experience Lead, you will be responsible for driving customer satisfaction and loyalty by implementing and managing customer-centric strategies and...