Leading Customer Experience at Keeta

About the JobWe are looking for a skilled Keeta Product Translator to work with us. This role involves collaborating with various teams to deliver high-quality translations.**Responsibilities**Collaborate with the language project manager and product manager to develop and maintain language assets.Establish a benchmarking system for product copy and conduct...

Keeta is seeking a talented Customer Service Team Lead to lead our customer-facing teams in delivering exceptional service experiences. In this role, you will oversee the training of supervisors/riders in the region to enhance employees' overall quality and business capabilities.Main ResponsibilitiesLead customer-facing teams, ensuring consistent delivery of...

About the Role: As a Shift Leader at Keeta, you will play a critical role in shaping the customer experience for our clients. You will lead a team of customer service agents during rotating shifts, providing guidance and support to ensure they deliver exceptional service. Your primary focus will be on monitoring agent performance, identifying areas for...

Customer Service Quality Assurance ManagerKeeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help...

Workforce Management DirectorAt Keeta, we're revolutionizing the food delivery space with cutting-edge technology. As a Senior Manager, Workforce Management – Customer Service, you'll play a critical role in optimizing our workforce management strategy.Your Key Responsibilities will include:Forecasting and Planning – Use historical data and trends to...

We are seeking a highly skilled Government Relations Manager to join our team in Saudi Arabia.About the Job DescriptionYou will be responsible for acting as the bridge for Keeta's business in Saudi Arabia, communicating with the government and serving as an expert on policy and government-related issues, safeguarding business development.Key...

Job DescriptionWe are seeking a Customer Service Manager to lead the development of business process innovation.Keeta, an independent brand of Meituan, is revolutionizing the food delivery space with cutting-edge technology. As a dynamic and innovative global platform, we provide fast, reliable, and seamless food delivery experiences. Our mission is to help...

We are looking for a talented Policy Advocacy Lead to join our team at Keeta. This individual will be responsible for monitoring and analyzing government policies, regulations, and legislation affecting the company and advocating for policies that align with our goals and objectives.The ideal candidate will have a strong understanding of the Saudi political...

As a Business Development Manager at Keeta, you will play a crucial role in promoting the growth and development of our business partnerships. Your primary responsibility will be to establish and maintain strong relationships with key stakeholders, identifying opportunities for mutual benefit and driving revenue growth through strategic planning and...

Senior Manager, Workforce Management – Customer ServiceKeeta is a dynamic and innovative global food delivery platform. Leveraging cutting-edge technology, we provide fast, reliable, and seamless experiences for our customers. Our mission is to help people eat better, live better.We're seeking a data-driven strategist with a passion for workforce planning,...

Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. We focus on food and consumer product delivery services in international markets with the mission: "We help people eat better, live better".Established in March 2010, Meituan has helped transform the supply and demand of service and product retail across the digital...

At Keeta, we are transforming the supply and demand of service and product retail across the digital landscape.About UsWe help people eat better, live better. As a technology-driven retail company, our mission is to provide quality services to customers through our partnerships.About the Role:You will act as the bridge for Keeta's business in Saudi Arabia,...

About UsKeeta is a leading food delivery company that leverages advanced technology to provide fast, reliable, and seamless food delivery experiences. We are passionate about revolutionizing customer service in the takeaway industry and making every order smarter and faster.The Customer Service Manager will play a key role in designing seamless service...

Company OverviewKeeta is a global food delivery company that uses advanced technology to provide fast, reliable, and seamless food delivery experiences. Our mission is to help people eat better and live better.The Customer Service Manager will lead the development of business process innovation and design seamless service journeys that cater to users,...

Keeta is seeking a highly skilled Director of Public Affairs to join our team. This individual will be responsible for building and leading a high-performing government affairs team and providing mentorship and guidance to team members.The ideal candidate will have a strong strategic thinking ability and excellent communication and negotiation skills. They...

Job Summary:We're seeking a highly skilled Global Logistics Performance Manager to lead our efforts in optimizing logistics operations and improving performance. As a key member of our team, you'll analyze data, identify trends, and develop strategies to drive business growth and improve customer satisfaction.Responsibilities:Analyze historical data to...

Direct message the job poster from Keeta.Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. We focus on food and consumer product delivery services in international markets with the mission: "We help people eat better, live better".Established in March 2010, Meituan has helped transform the supply and demand of service...

About the JobWe are seeking a Senior Marketing Manager to lead our marketing efforts and drive business growth through effective marketing strategies.Key ResponsibilitiesMarketing Strategy: Develop and implement marketing plans to enhance brand awareness and drive business growth.Market Analysis: Analyze competitor activities and market trends to inform...

Keeta is seeking a talented Total Rewards Manager to lead the development and implementation of a comprehensive compensation and benefits strategy for the Middle East and North Africa (MENA) region.About the PositionThis is a senior-level role within our HR department, requiring expertise in compensation, benefits, market benchmarking, and compliance.Key...

Quality and Customer Experience ManagerWe're committed to delivering world-class customer service, ensuring top-tier experience through quality assurance efforts. This role plays a critical part in driving service excellence, continuous improvement, and customer-centric approach.The ideal candidate will conduct quality inspections, analyze service defects,...