Customer Relationship Management Officer
2 weeks ago
Plan and deliver CRM strategies across the organization to retain existing customers, increasing brand loyalty, and expanding the company’s brand value.
- Make sure the customer database is correctly segmented in order to target marketing activities appropriately
- Collaborate with IT on defining the capabilities and driving the implementation of the required CRM infrastructure
- Oversee CRM data governance which will include, Data standards, Data audit, Data structures & Reporting.
- Strategically plan, execute and assess the performance of individual CRM program strategy within the internal teams
- Update and maintain stakeholder records within the CRM system
- Bachelor’s degree in an analytical field (Math's, Economics, Engineering, Statistics, etc)
- Only Arabic speaking are well come.
Ability to commute/relocate:
- Riyadh: Reliably commute or planning to relocate before starting work (required)
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Customer Relationship Officer
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