Field Force Manager Western

6 months ago


Jeddah, Saudi Arabia Galderma Full time

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Field Force Manager Western & Southern - Cx & Rx

KSA

**Job Description**:
Lead and direct a team of Medical Representatives on Consumer & Prescription brand portfolio - including visits to doctors, hospitals and key accounts for disseminating medical knowledge, promoting the brands Provide coaching and support to the team members towards building a scientific engagement, clinical differentiation, and patient journeys with Health care professionals, aligned with brand plans.

Duties & Responsibilities:

- Lead, direct and motivate the team in order to achieve the overall country/territory objectives, with full accountability for reaching out to HCPs, key accounts and customer stores.
- Responsible for delivering country/territory objectives according to set plan & strategy - Supervise Field Force team to ensure achievement of KPIs, objectives and marketing plan targets.
- Support and follow up the implementation of professional marketing programs. - Establish plans and strategies to expand the HCP base and contribute to the development of training and educational programs for HCPs, key customer stakeholders.
- Engage and work closely with key account managers for strong customer engagement. - Work effectively in coordination with other related departments, analyze and interpret results in order to undertake appropriate actions that develop and maximize qualitative metrics
- Create effective territory structure, evaluate it periodically and update it if necessary.
- Adhere to all country (laws), company policies, procedures and business ethics codes.
- Coach and develop the medical reps in their territories, helping them enhance the delivery of business KPIs - sales / promotion of products / HCP engagement / customer engagement.

Preferred Skills and Qualifications:
Technical Competencies:

- Education: - University degree in Pharmaceutical Sciences or any equivalent degree
- **Language**:

- fluent in English especially Business English (written and spoken/presentations etc.), Arabic language is a must

Experience:
- Experience in Dermatology field as a sales manager / field force manager / regional sales manager required.
- Pharmacy/Healthcare background with 3-5 years sales management experience at least.
- Experience in leading successful teams is an asset.
- Required pre-requisites skills/experience:

- Building strong relationships with local distributor team.
- KOL management - Actively use internal CRM System, follow up and evaluate teams' daily activities.
- Provide accurate follow up in all reporting systems such as periodic reporting and HCP database, etc.
- Proven leadership capabilities.
- To demonstrate a coaching mindset, and strong people agility.
- Effective presentation and communication skills
- Strong Consultative approach of the business
- Strong Customer orientation
- Business planning and organizational skills
- Initiative: follows market developments and advice management and directs team towards business opportunities
- Excel, PPT and other IT tools Skills: Highest level of proficiency in these tools is required
- Effective cross functional collaboration

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.



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