Key Account Manager Western

2 days ago

Jeddah, Makkah Province, Saudi Arabia Galderma Full time

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning, and bring positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: KAM Western & Southern Zone - Cx & Rx

Location: KSA

Job Description

Lead, develop and manage key accounts in the country/cluster to optimize sales and revenue opportunities across Galderma's portfolio, build long-term partnerships with customers, and create cross-functional harmony across divisions at the account level.

Duties & Responsibilities:

  • Develop and continuously improve strategic business relationships with Accounts/Key Accounts to contribute to company vision and enhance sales & profitability across the portfolio.
  • Achieve and exceed assigned business goals, sales targets, and KPIs.
  • Build & drive the implementation of joint business plans with Key accounts.
  • Build internal collaboration across Account team, Business managers, and Enabling functions (training, marketing, finance, supply chain, etc.) to drive implementation of strategic account plans.
  • Maintain continuous engagement with accounts/key accounts enabling the execution of planned strategies to develop mutual profitable business & gather information for future business initiatives.
  • Gather business intelligence, monitor competitor activity, and build revised action plans for improved performance across accounts of responsibility.
  • Analyze performance and efficiency of assigned accounts by continuously reviewing and reporting on sales performance, market trends, and forecasts.

For Rx & Ax:

  • Works in Tier 1 & 2 accounts to build long-term partnerships with the customers.
  • Builds patient journey and identifies leakage points to serve as a partner to the account.
  • Builds stakeholder mapping and engages with decision makers & influencers within the account.
  • Builds a clear strategy & action plan together with external & internal stakeholders.
  • Drives the plan and pulls internal resources accordingly to drive account growth.
  • Manages cross-functional team to act as 1 Galderma team towards the customer.

Skills & Qualifications:

  • 7 - 8 years of sales experience.

Eligibility for Application:

  • Should have min 100% annual sales target achievement in 2019 & 2020.
  • Should have minimum evaluation of 'Achieving expectations' for annual performance review in 2019 & 2020.

Essential Skills, Experience, and Competencies:

  • Has a high-level understanding of the Aesthetics marketplace, accounts, and customers as well as company vision, priorities, and portfolio.
  • Is committed to delivering results and challenges the status quo.
  • Proactively seeks improvement, is a solution provider, and problem solver.
  • Strategic & analytical thinker.
  • Has the ability to set priorities and remains focused on the priorities while tackling obstacles.
  • Takes responsibility & accountability for the quality of customer engagement/service, business results, and team performance.
  • Takes advantage of processes & work systems, proves, and leads by example on execution discipline.
  • Leads by influencing, supporting, and enabling.
  • An excellent communicator – externally and internally.
  • Has strong negotiation skills.

Our people make a difference

At Galderma, you'll work with people who are like you and people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

#J-18808-Ljbffr

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