Customer Success Manager

Company Description Sadeem Technology is a company based in Jeddah that focuses on building smart, safe, sustainable cities. Our patented technology utilizes wireless sensing systems to monitor air pollution, traffic, and flooding. By using solar-powered sensor networks, machine learning-based software, and visualization platforms, we provide critical...

We are looking for a motivated, entrepreneurial and analytical Customer Success Manager to manage key merchants in a growing business. This is a multifaceted role, requiring the ability to manage senior level relationships with external merchants, communicate with internal leadership, develop scalable processes and dive deep into problem solving. You will...

**Responsibilities**: - Managing end to end relationships and performance for our merchants - Coach merchants to grow their business by partnering with them on goal development, and providing tailored and structured recommendations to achieve those goal - Mananage the successful handling of new clients, maintain existing customers, negotiate renewal and...

We are looking for a Tech savvy Sr. Customer Success Manager who can provide ongoing support to our clients and network with them. You should be able to contribute to building relationships with existing clients and help them solving their problems and ensure their satisfaction while they are an active account with us. **Responsibilities**: - Establish...

**Overview**: We are currently on the lookout for a dynamic and customer-centric individual to join our team as a Customer Success Executive at Resal Company, specializing in SaaS (Software as a Service) solutions. As an essential member of our Customer Success team, you will play a vital role in ensuring the success and satisfaction of our clients by...

**AlGooru is hunting for the next generation of Supply & Support talents!** **We’re looking for a Customer Success Lead** **A bit about us** **Main responsibilities** - Help us build the Customer Success department from (almost) scratch - Initiate strategies aimed at helping us achieve an NPS score of +70%. - Contribute significantly to the company’s...

**Company Description**: Grand Community is the biggest bulk influencers marketing service in the region, operating in 5 countries with 5 offices and over 500 employees. Founded in 2019, the company offers 24/7 campaign management and the best marketing tool in the form of word-of-mouth through more than 5000 community blogger members. The community consists...

**About Unilode** **Position Overview** **General Responsibilities** - Create and maintain a local Customer and Stakeholder Portfolio. - Use the KPI dashboard to keep track of, manage and drive performances. - Work with the GHA of their assigned customer to ensure ULD requirements are understood. - Enforce compliances of ULD requirements (storage,...

Leading a team of Scaled Customer Success Managers, you will translate the overall engagement strategy to actionable processes and track the overall customer experience of the scaled mid-market clients. - You will own delivering against our gross and net retention targets within the Scaled accounts segment. - You will be responsible for identifying and...

Salla is the leading e-commerce enabler platform in Saudi Arabia. Behind this success is a hugely diverse team of hard workers and believers in Salla's mission to be the #1 Best and easiest e-commerce enabler platform in the MENA region. We believe we enable our merchants to live better by raising their income. We are seeking a Senior Customer Success...

**Customer Success**:Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. - We are always learning....

Company Description NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran...

Preparing customer visits by collecting data from all the concerned departments and sharing it with supervisor/manager before the visit. - Visiting customers to collect information about their performance to identify customer’s status. - Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and...

**About this opportunity!** We are looking for a Customer Project Manager (CPM) in Saudi Arabia who will lead assigned customer projects in the Digital Services (DGS) BSS (Business support system) domain securing that project goals are met; customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the...

Support in building audit tools for all communications between Bupa Arabia employees and members. - Supervise the daily audit process by monitoring achievements of targets and quality of data. - Report specific member issues based on findings from the audits. - Report gaps identified in delivering the Bupa promise for services offered to Bupa Arabia...

**Contract type** **Regular / Permanent*** **WHO WE ARE** we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate. United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes, in...

**Job Description Summary**: The Customer Fulfillment Manager develops practical and innovative ways to identify and meet goals. In this role you are responsible for work that is less defined in scope, utilize your understanding and experience to execute Customer and SPS objectives, and can affect short-term and long-term business goals. In this role, CFM is...

Define a user-centric design model to increase user experience and engagement. - Harness customer data and feedback to deeply understand customer preferences, behaviors and pain points. - Develop comprehensive customer behavior profiles and segmentation strategies to tailor experiences for different customer segments. - Implement transformation practices...

**About this opportunity** Customer Technical Manager (CTM) is responsible for Local Support operational and technical issues for dedicated customer on a day-to-day basis. This role is a mix of technical/operational and team leading responsibilities, which means that the CTM should have good technical competence to lead customer discussions on technical...

WHAT IS THE ROLE? - Information on delivery conditions and prices - Stock status information - Professional sales via telephone - Active sales promotion: cooperation with our other sales channels - Realization of orders (incl. picking up of machines for service, supply and depreciation of goods for consumption from Van Stock) - Check of uncovered orders -...