Service Sales Specialist

3 days ago


Jeddah, Saudi Arabia ABB Full time

**Service Sales Specialist - Automation, Jeddah**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
ABB Energy Industries drives growth for customers while supporting safe, efficient and profitable operations with strong global execution capacity, an extensive service footprint and capabilities, and innovative digital leadership.

**Your responsibilities**:

- Sells products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups.
- Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution. Ensures a positive customer experience throughout the sales process.
- Prepares sales plans using company tools. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.
- Creates added value for the customer and ABB and ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques. Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions).
- Identifies and drives the development of new market opportunities in the designated market and ensures knowhow sharing and cross-collaboration.
- Prepares offers in coordination with the bid and proposal department and/or the Marketing Manager. Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.
- Customer relationship/relations - Builds and maintains strong relationships at senior levels with the key customers, stakeholders and other decision makers. Ensures effective marketing communications, in particular ABB’s value proposition. Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates and conducts customer negotiations.

**Your background**:

- Ideally, you'll hold a Bachelor of Engineering Electrical, Electronics or Computer
- with 3 to 5 years experience in Control Systems sales
- Service Sales Experience
- Fluent in Arabic and English is required.

**More about us**:



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