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Service Delivery Coordinator

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Securera Full time

Job Title: Service Delivery Coordinator

Job Summary: Securera is seeking a highly skilled Service Delivery Coordinator to join our team. The successful candidate will be responsible for coordinating security incident remediation activities and facilitating the onboarding of devices to our Security Information and Event Management (SIEM) system.

Key Responsibilities:

  1. Accept and coordinate security incidents assigned to the business unit on our MSS Portal.
  2. Coordinate local remediation activities and update incident status through to closure on the MSS Portal.
  3. Develop and implement effective communication methods to assign remediation actions to local support teams.

Requirements:

  1. Bachelor's degree in computer science, engineering, management information systems, or a related technical field.
  2. At least 4 years of experience in information security, network security administration, or network security engineering with at least 2 years of experience in security operations and technical support.
  3. Professional certifications such as CCNA Security, Security+, CISSP, CISM, ISO 27001, and PMP are highly valued.

What We Offer:

  • A dynamic and challenging work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.