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Concierge Team Lead

1 week ago

Riyad Al Khabra, Saudi Arabia Kimpton Full time
About the Role

The Concierge Team Lead is accountable for ensuring that our guests receive exceptional customer service by leading a highly skilled concierge team.

Key responsibilities include:

  • Managing the day-to-day activities of the concierge team.
  • Developing and maintaining relationships with local businesses to provide recommendations to guests.
  • Coordinating with other departments to fulfill guest requests.
  • Maintaining accurate records of guest interactions.
Requirements

To be successful in this role, you will require:

  • A bachelor's degree in hotel administration or business administration.
  • Two to three years of experience in a similar role, preferably in an international luxury hotel chain background.
  • English fluency and Arabic fluency (preferred).