Customer Success Strategist

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia CNTXT Full time
About the Role

We are seeking a highly motivated and results-driven Customer Success Strategist to join our team at CNTXT. As a key member of our customer-facing team, you will be responsible for driving client success with Google Cloud solutions.

Key Responsibilities
  • Develop and Execute Success Plans: Partner with assigned customers to understand their unique business needs and challenges. Create and execute tailored success plans that drive the adoption, usage, and ROI of Google Cloud solutions.
  • Proactive Account Management: Proactively identify opportunities to expand customer use of Google Cloud and recommend relevant solutions. Monitor key performance indicators (KPIs) and track customer progress towards their goals.
  • Build Strong Customer Relationships: Build strong relationships with customers, acting as a trusted advisor and advocate. Collaborate with internal teams (Sales, Technical, Engineering) to ensure seamless customer experience.
  • Identify and Address Customer Challenges: Identify and address customer challenges and roadblocks, providing timely and effective solutions. Proactively engage with customers, gather feedback, and make recommendations for product improvement.
  • Stay Up-to-Date on Google Cloud Technologies: Stay up-to-date on the latest Google Cloud technologies and solutions.
Requirements
  • Proven Experience: Proven experience in a customer-facing role, ideally within the technology industry.
  • Cloud Computing Knowledge: Strong understanding of cloud computing concepts and the value proposition of Google Cloud.
  • Excellent Communication Skills: Excellent communication, presentation, and interpersonal skills.
  • Ability to Build Trust: Ability to build trust and rapport with customers at all levels.
  • Results-Oriented: Highly motivated, results-oriented, and a team player.
  • Data-Driven: Data-driven with a strong analytical mind.
  • Ability to Work Independently: Ability to work independently and manage multiple priorities effectively.
  • Passionate about Learning: Passionate about learning and staying ahead of the curve in the cloud space.

  • Customer Success Strategist

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia leantech Full time

    About the RoleWe are seeking a highly skilled Customer Success Strategist to join our team at Leantech. As a key member of our organization, you will play a crucial role in guiding our customers through their digital journey with us.Key Responsibilities:Develop and execute customer success strategies to drive adoption and utilization of our products.Build...

  • Customer Success Strategist

    20 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia BMC Software Full time

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at BMC Software. As a key member of our customer-facing team, you will be responsible for driving customer adoption and success by providing governance advice, usage/adoption recommendations, and risk identification and mitigation.Key ResponsibilitiesDevelop and...

  • Customer Lifecycle Strategist

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia MBC group Full time

    About the RoleMBC Group is seeking a highly skilled Customer Lifecycle Strategist to join our team. As a key member of our organization, you will be responsible for developing and implementing strategies to optimize the customer journey, enhance customer retention, and drive customer satisfaction and loyalty.Key ResponsibilitiesCustomer Journey Mapping and...

  • Product Strategist

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Splonline Full time

    About the RoleWe are seeking a highly skilled Product Strategist to join our team at Splonline. As a Product Strategist, you will be responsible for developing and executing product pricing and positioning strategies that drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and implement product pricing and positioning strategies that...

  • Digital Transformation Strategist

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia stc Full time

    Job PurposeThe Digital Transformation Strategist is responsible for driving the design and execution of customer journey digital transformation initiatives. They work closely with various stakeholders, manage end-to-end digital transformation projects, and monitor performance against key performance indicators (KPIs). The Strategist will perform their duties...

  • Product Strategist

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia MBC group Full time

    About the RoleWe are seeking a highly skilled Product Strategist to join our team at MBC Group. As a Product Strategist, you will play a key role in enhancing customer experience and driving business growth.Key ResponsibilitiesSubscriber ManagementDefine and prioritize subscriber management features, translating business requirements into actionable use...

  • Content Strategist

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Foreground LLC Full time

    Job Title: Content Strategist**About Foreground LLC**Foreground LLC is a premier event management company based in Riyadh, specializing in planning and organizing exhibitions, gala dinners, conferences, summits, corporate events, fund raisers, product launches, networking events, and festivals.**Job Brief:**We are seeking a talented and creative Content...

  • Chief Financial Strategist

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia THARWAH Full time

    Job Description**Job Title:** Chief Financial Strategist**Job Summary:** We are seeking a highly skilled and experienced Chief Financial Strategist to lead our financial planning and risk management efforts at Tharwah. The successful candidate will be responsible for developing and implementing financial strategies that align with our company's broader...

  • Marketing Growth Strategist

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia ScaleJet Full time

    About the role**Marketing Growth Strategist**We are seeking a highly skilled Marketing Growth Strategist to join our team at ScaleJet. As a key member of our marketing department, you will be responsible for developing and implementing strategic initiatives to drive growth and expansion in the e-commerce space.**Key Responsibilities:**Develop and execute...

  • Enterprise Sales Strategist

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Gartner Full time

    About the RoleWe are seeking a highly skilled Enterprise Sales Strategist to join our team at Gartner. As a key member of our sales organization, you will be responsible for developing and implementing effective sales strategies that drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and execute sales strategies that align with...

  • International Product Strategist

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Splonline Full time

    About the RoleWe are seeking a highly skilled and experienced Product Management Leader to join our team at Splonline. As an International Product Strategist, you will play a key role in driving the growth and success of our products.Key ResponsibilitiesDevelop and execute product strategies to drive business growth and expansion.Lead cross-functional teams...

  • Customer Success Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Augnito Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Success Manager to join our team at Augnito. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our products by our customers.Key Responsibilities:Account Ownership and Customer Advocacy: Take ownership of customer accounts and...

  • Business Development Strategist

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia MBC Group Full time

    Business Development Strategist, Content Commissioning Unit (CCU)MBC Group is seeking a highly motivated and experienced Business Development Strategist to join its Content Commissioning Unit. The successful candidate will be responsible for creating, implementing and monitoring business plans for the unit, documenting and optimizing operational processes,...

  • Customer Success Advocate

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia QUANT Full time

    Job Role:Quant, a pioneering Saudi enterprise, is at the forefront of digital transformation, leveraging the vast data resources of the fourth industrial revolution. We are committed to delivering exceptional Data Science and AI SaaS products and solutions, with a particular focus on the real estate sector through Suhail and the retail sector through...

  • Customer Success Manager

    20 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia SAP - Germany Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for guiding customers through their business journey with our solutions, increasing customer satisfaction, retention, renewals, references, and upsells for Cloud products within their...

  • Head of Marketing-Retail Strategist

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mackenzie Jones Full time

    Job DescriptionCompany OverviewMackenzie Jones is a leading recruitment agency specializing in placing top talent in various industries.Job SummaryWe are seeking an experienced Head of Marketing-Retail Strategist to join our client, a large pharmacy retailer in Riyadh, Saudi Arabia. The successful candidate will be responsible for developing and implementing...

  • Senior Product Strategist

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Delivery Hero SE Full time

    About Delivery Hero SEDelivery Hero SE is a leading local delivery platform operating in 70+ countries worldwide. We are a fast-paced and agile organization that values customer satisfaction, partner loyalty, and rider wellbeing.Job SummaryWe are seeking a highly talented Senior Product Strategist to join our team in Riyadh, KSA. As a key member of our...

  • Customer Success Manager

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Foreground Consultancy Full time

    Job Title: Customer Success ManagerAbout the Role:At Foreground Consultancy, we are seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring that our clients derive maximum value from our solutions.Key Responsibilities:Develop and Maintain Strong Client Relationships: Build and...

  • Customer Success Professional

    20 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia InvestSky Full time

    {"h1": "Customer Success Specialist", "p": "At InvestSky, we're building the next big thing in FinTech, and we're looking for someone passionate about making a true impact in the region. As a Customer Success Specialist, you'll be the face of our company, providing extraordinary service aligned with our culture and objectives.Your key responsibilities will...

  • Customer Success Representative

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Lucidya Full time

    About LucidyaLucidya is a rapidly growing SaaS startup and a leading social media analytics tool geared towards the Arabic language. By leveraging AI, Machine Learning, and big data technologies, we are on a mission to help businesses in the MENA region understand and better serve their customers using our Media and Customer Intelligence products.Our...