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Account Manager

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Fresha Full time
About Fresha

Fresha is a leading marketplace platform for beauty and wellness, trusted by millions of consumers and businesses worldwide.

With a presence in over 110,000+ businesses and 450,000+ stylists and professionals, Fresha processes over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with global offices in New York City, Vancouver, Sydney, Dubai, Riyadh, Amsterdam, Warsaw, and Pristina.

Role Overview

We are seeking an exceptional Account Manager to join our global business, driving monetization of the Fresha platform.

Reporting to the Account Manager Team Lead, you will be accountable for building relationships and driving commercial growth.

This is a great opportunity for someone looking to work in a fast-paced and changing environment, who enjoys a challenge and wants to make an impact.

Key Responsibilities
  • Accountability: Meet key performance indicators on monetization and revenue growth by engaging with and educating Partners on the value of the Fresha platform.
  • Conversion: Proactively introduce, educate, and convert Partners onto Fresha's payments solution.
  • Optimization: Ensure listing content and availability competitiveness on the marketplace to maximize conversions.
Requirements
  • Partner Facing: Demonstrable experience in delivering commercial outcomes from a previous Partner-facing role.
  • Commercially Motivated: Shown to be commercially motivated with an ability to adapt and achieve targets.
  • Analytical: Proven experience in using and analyzing data and reporting effectively to improve commercial outcomes.
  • Initiative: Naturally proactive and inquisitive, with a desire to consistently learn and improve.
  • Outbound Sales: Previous experience in an outbound call environment or a related sales position preferred.
  • Communication: Excellent and proven written, verbal, and presentation skills.
  • Innovative: Creative thinking and problem-solving mindset.
  • Relationship Building: Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards.
  • Team Player: Happy to roll sleeves up and assist the team when required.
  • Initiative: Ability to self-starter with a proactive approach.
  • Adaptability: Comfortable working in a fast-paced and changing environment.
What We Offer

We value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement.

We believe in fostering growth and providing the support needed for you to excel in your role.

We aim to complete the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team.

We do not discriminate based on race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.