Cloud Solutions Account Manager for Financial Sector

1 month ago


Riyadh, Ar Riyāḑ, Saudi Arabia Eminence Talent Group Full time
Our client, Eminence Talent Group, is a leading Saudi company with a singular vision: to spearhead the digital future in the Kingdom and beyond. As a joint venture between industry giants, they bring together a wealth of expertise and a century of technology development to deliver best-in-class solutions to their clients.

Role Overview

The ideal candidate will have over 3 years of account management experience within the Financial Services Industry (FSI) sector, demonstrating strong relationship-building skills, a strategic approach to client engagement, and a customer-focused mindset.

Key Responsibilities

  • Client Management
  • Develop deep insights into client business needs and challenges, and create account plans outlining strategies for growth and retention.

    • Identify upselling and cross-selling opportunities within existing accounts, collaborating with internal teams to drive revenue growth.
    • Proactively engage with clients, address their concerns, and provide personalized support to ensure high levels of customer satisfaction.
  • Performance Management
  • Monitor account performance, track key metrics, and provide regular reports to senior management, staying informed about FSI trends, regulatory changes, and competitor activities.

  • Cross-Functional Collaboration
  • Collaborate with internal teams, including sales, marketing, and customer support, to ensure seamless operations and a consistent client experience.

Skills and Qualifications

  • Bachelor's degree in Computer Engineering or a related field.
  • 5 years of proven experience in account management, with a track record of managing and growing client accounts.
  • Demonstrated experience delivering cloud solutions and digital transformation services specifically within the Financial Services Industry (FSI).
  • Excellent relationship-building and communication skills.
  • Strong business acumen, deep understanding of sales strategies and customer relationship management.
  • Customer-focused mindset, with the ability to proactively engage with clients and deliver exceptional service.
  • Analytical skills, with the ability to interpret data and identify opportunities for improvement.

Benefits

  • Competitive salary and performance-based bonuses
  • Comprehensive health insurance
  • Professional development opportunities
  • Collaborative and innovative work environment
  • Opportunities to work on cutting-edge technologies and solutions


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