Customer Experience Coordinator

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia MJS Investment Full time

MJS Investment is a leading hospitality company in Riyadh, committed to providing exceptional experiences for customers and employees.

Role Overview

This role requires a passionate and dynamic individual to join our Guest Relations Team as a Dining Experience Expert. The successful candidate will be responsible for delivering warm and welcoming experiences to guests, anticipating their needs and exceeding their expectations.

Key Responsibilities
  • Be the first point of contact for guests within the restaurants, providing a seamless dining experience from reservation to farewell.
  • Build rapport with guests, handle enquiries and requests with professionalism and efficiency.
  • Contribute to a positive and collaborative team environment, promoting local culture and traditions.
Requirements & Qualifications
  • Possess excellent communication and interpersonal skills.
  • Have a genuine passion for hospitality and customer service.
  • Be eager to learn and grow in a fast-paced environment.
  • Be fluent in Arabic and English languages.

The ideal candidate will possess strong communication and interpersonal skills, with a passion for delivering exceptional customer experiences. If you are a motivated and enthusiastic individual who is eager to learn and grow, we encourage you to apply for this exciting opportunity.



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