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Sales Team Manager

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia التعاونية للتأمين Full time
Job Title: Manager- Life Sales

The Manager is responsible for leading a high-performing team of Sales Agents in the Life Sales division. The role involves providing strategic direction, effective management, and comprehensive support to ensure the team consistently meets or exceeds the division's production, manpower, and quality objectives efficiently, profitably, and sustainably.

Key Responsibilities:
  • Guide and mentor Sales Agents in setting and achieving their performance goals, ensuring they have the necessary skills and knowledge to excel in their roles.
  • Implement and monitor activity and compliance processes to ensure efficient execution of daily tasks, maintaining high levels of productivity and quality.
  • Develop and launch motivational incentives, activities, and recognition programs to boost productivity within the Life Sales Team, fostering a positive and engaging work environment.
  • Conduct regular performance reviews and management meetings to track progress, address areas for improvement, and provide constructive feedback to Sales Agents.
  • Clearly communicate individual and team sales targets, aligning efforts to meet these goals and drive results.
  • Lead and coordinate sales campaigns at the unit level, driving sales growth and revenue.
  • Ensure the unit consistently meets its sales production targets, adhering to Tawuniya's activity ratios and productivity standards.
  • Oversee portfolio collection processes, maintaining high levels of persistence and ensuring timely collection of payments.
  • Ensure that Agents deliver superior service throughout the policy lifecycle, fostering customer satisfaction and retention.
  • Provide continuous coaching and development for Agents through structured training, joint fieldwork, and regular feedback sessions, enhancing their skills and knowledge.
  • Effectively manage financing tools and processes in alignment with Tawuniya policies and guidelines, ensuring compliance and efficiency.
  • Participate actively in all planned training sessions in accordance with Tawuniya procedures, staying up-to-date with industry developments and best practices.
Administration & Compliance:
  • Enforce Tawuniya standards and procedures in managing the sales team within the unit, ensuring consistency and quality.
  • Ensure the unit operates in full compliance with Tawuniya directives and regulatory requirements, maintaining a strong reputation and avoiding any potential risks.
  • Provide accurate and timely reporting on unit sales statistics, including Management Information Systems (MIS) data, to inform business decisions and drive growth.
  • Ensure the sales team completes all new business documentation thoroughly and accurately, maintaining high levels of quality and compliance.
Qualifications:
  • Bachelor's degree in Business Administration, Insurance, or a related field is required, demonstrating a strong foundation in business principles and practices.
  • A Master's degree in Business Administration, Insurance, or a related field is preferred, indicating advanced knowledge and expertise in the field.

With 5–8 years of sales experience in the KSA market, including 2–3 years in a similar position, the ideal candidate will possess a deep understanding of the local market, industry trends, and customer needs.