Receptionist for a Fitness Facility
3 days ago
The Tiara Group is seeking a dedicated and detail-oriented individual to fill the role of Gym Receptionist. As a key member of our front desk team, you will provide exceptional customer service to our members and guests, ensuring a positive experience at our fitness facility.
Key Responsibilities:- Member Services:
- Welcome and register new members, process membership sales and renewals, and respond to member inquiries.
- Provide excellent customer service, resolving member issues and complaints in a timely and effective manner.
- Manage front desk operations, including answering phone calls, scheduling appointments, and maintaining accurate member records.
- Process payments and handle cash transactions accurately.
- Assist with light cleaning duties and monitor gym usage, reporting any issues to maintenance staff.
- Education:
- A High School Diploma or equivalent is required.
- Two years of experience in customer service or a related field are preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
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