Service Operations Lead

Key ResponsibilitiesAs the Director of Customer Experience, you will be responsible for leading the customer service department and developing strategies to improve customer satisfaction. Your key responsibilities will include:Developing and executing customer experience strategies that meet business objectives.Leading a team of customer service...

Four Seasons Hotels Ltd is committed to delivering exceptional guest experiences through a commitment to excellence and genuine heart. As a Hospitality Service Lead, you will play a crucial role in providing an exceptional level of service to our esteemed guests, leading and managing a team of 12, and prioritizing daily operations to ensure seamless service...

Service Team Lead Job DescriptionCARE is seeking a highly motivated and experienced Service Team Lead to join our team. As a Service Team Lead, you will be responsible for overseeing the service team, including hosts/hostesses, servers, and bartenders.Your primary responsibility will be to manage reservations, seat guests, and coordinate the flow of service...

About Riyadh AirAbout the RoleA seasoned IT service management professional is required to lead the collaboration between RX IT teams, business units, vendors, and partners to ensure seamless service delivery.Key responsibilities include overseeing critical applications and services, proactively addressing potential disruptions to maintain operational...

We are seeking a Technical Operations Lead to join our team at ALJOMAIH BOTTLING PLANTS. As a Technical Operations Lead, you will be responsible for overseeing the technical aspects of our IT operations.Key responsibilities include managing and delivering exceptional IT services, including service request management and incident management.You will work...

TestCrew | Quality Engineering & Software Testing is seeking an experienced Technical Service Delivery Manager to oversee and deliver performance, cloud, and site reliability engineering services.**Job Description:**Manage the delivery of performance engineering, cloud services, and site reliability engineering (SRE) solutions to clients.Implement and...

Job DescriptionWe are seeking an experienced and strategic Retail Operations Lead to join our team at BinDawood Holding. The successful candidate will be responsible for overseeing and optimizing all aspects of store operations, including day-to-day retail activities, inventory management, merchandising, and sales strategies.The ideal candidate should have...

About the Job:The IT Operational Partnership Lead will be responsible for managing IT operation contracts, with a strong focus on IT Managed Services agreements. This role requires a strong understanding of IT service management (ITSM) principles, vendor management, and performance monitoring.You will be responsible for ensuring compliance with service level...

ResponsibilitiesThe Duty Manager is responsible for the following key areas:Operational Oversight: Act as the Manager on Duty and ensure all hotel operations run smoothly, monitoring activities to ensure compliance with hotel policies and standards.Guest Service Delivery: Handle guest inquiries, requests, and complaints promptly and professionally, ensuring...

Rewarding a career at Rawaj HCM Jobs means being part of a dynamic team that prioritizes innovation and operational excellence.The IT Services Supervisor is responsible for ensuring seamless IT service delivery by effectively managing service requests, optimizing workflows, and overseeing change management processes.Main ResponsibilitiesAcknowledge and...

The Geidea Group is seeking an experienced Regional Service Desk Lead to join our team.This role involves overseeing all Service Desk staff and ensuring that end-users receive timely and effective assistance. The successful candidate will have 7-10 years of experience in IT, with a Bachelor's degree in computer science and certification in ITIL....

About the CompanyRiyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that's shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.About the RoleAre you a...

Job DescriptionThe Operations Director role is responsible for leading and managing the Product Operations department at Suhail, ensuring alignment with customer success and operational business support functions. This involves collaborating closely with Account Executives throughout the customer journey, delivering value, enhancing client satisfaction, and...

The role of Senior Director - Asset Management Technical Service is a pivotal one within the Qiddiya Investment Company. This position serves as the central point of advice, strategy, policy, and integration for all asset operators with the Estate.As an anchor for operational readiness, the Executive Director Technical Services is responsible for ensuring...

We are seeking a skilled Customer Experience Manager to join our team at Avensys Consulting. As a leading global IT professional services company, we deliver comprehensive solutions that drive business growth and improvement.Key Responsibilities:The successful candidate will be responsible for overseeing customer service operations, analyzing customer...

A leading Manufacturing company is seeking an experienced professional to fill the position of Service Sales Manager. The ideal candidate will have a strong background in sales and service, with excellent leadership skills.Main Responsibilities:Develop and implement effective service business strategies to achieve set targets.Lead a team by defining...

Job Description:The Service Operations Specialist is responsible for supporting the daily operations and initiatives within the division. This involves assisting in the management of administrative services, facilities, and support to IA departments.Key Responsibilities and Activities:Operations ManagementImplement policies, regulations, procedures, and...

Job DescriptionAs a Last Mile Manager at Amazon, you will be responsible for building a customer-obsessed culture, driving long-range planning, and implementing quality improvement initiatives to enhance service excellence, staff productivity, and customer satisfaction.You will lead by example, setting high standards for yourself and your team, and fostering...

About the RoleTaab Group is seeking a talented Contact Center Operations Lead to join our team in KSA.We are looking for a proactive leader who can drive excellence in customer service, ensure seamless contact center operations, and deliver an exceptional customer experience. This role involves working closely with the Head of the Contact Center to implement...

Olayancareer seeks an IT Operations Lead to oversee the daily operations of our IT systems.Job DescriptionThe IT Operations Lead will be responsible for ensuring the smooth operation of our systems and processes, including monitoring system stability, reporting issues to consultants, and evaluating new change requests.This role also involves developing new...