Key Account Representative

3 weeks ago


Dammam, Eastern Province, Saudi Arabia Ecolab Full time
About the Role

We are seeking a highly skilled Key Account Representative to join our dynamic team at Ecolab. As a respected member of our customer service team, you will play a critical role in partnering with our customers to help them achieve maximum benefit from our products.

Key Responsibilities
  • Customer Service and Billing: Utilize your exceptional problem-solving and interpersonal skills to provide prompt and courteous service to our key customers, including Aramco, Maaden, and SABIC.
  • Internal and External Communications: Manage all internal and external communications with sales and key customer accounts, ensuring seamless coordination and resolution of any issues.
  • Invoice Management: Submit all invoices in a timely manner and maintain a working knowledge of invoice cycles and ZATCA requirements.
  • Documentation and Reporting: Archive documentation, including invoices, delivery notes, and contracts, and provide daily, weekly, and monthly reports to sales and finance teams.
  • Relationship Management: Foster and maintain strong relationships with sales and key customers, ensuring a high level of customer satisfaction.
Requirements
  • Bachelor's Degree or Equivalent: A degree in a relevant field or equivalent experience is required.
  • Microsoft Office Proficiency: Proficiency in Microsoft Office is essential for this role.
About Ecolab

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance.



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