Multilingual Customer Service Representative
1 day ago
We are seeking a highly skilled Multilingual Customer Service Representative to join our team at the National Blood and Cancer Center in Riyadh, Saudi Arabia. The ideal candidate will have excellent communication skills and be proficient in multiple languages.
About Us
The National Blood and Cancer Center is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and services. Our center offers a comprehensive range of medical services, including blood banking, cancer treatment, and research facilities.
Responsibilities
This role involves providing exceptional customer service to patients, answering inquiries, and resolving complaints in a timely and professional manner. The successful candidate will also be responsible for scheduling appointments, coordinating with doctors and other departments, and following up on missed patients. Additionally, they will be required to confirm patient appointments, coordinate clinics, and remind doctors of upcoming sessions.
Requirements
To succeed in this role, you should have at least 2 years of experience in call center and reception environments. You must possess excellent communication skills, both written and verbal, and be proficient in English. Your technical skills should include computer proficiency, as well as knowledge of Microsoft Office applications such as Word and Excel. As a team player, you will be expected to work collaboratively with other departments and contribute to a positive working environment.
Benefits
We offer a competitive salary package, commensurate with your experience and qualifications, ranging from SR 8,000 - SR 10,000 per month. In addition to your basic salary, you will enjoy a range of benefits, including opportunities for career growth and professional development, a supportive work environment, and access to state-of-the-art facilities and equipment. Join us in shaping the future of healthcare in Saudi Arabia.
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