Guest Experience Coordinator

5 days ago


Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time

The ideal candidate will be a highly motivated and results-driven Reservations Agent who can effectively manage bookings, provide information about our hotel services, and maximize revenue through effective sales techniques.

Responsibilities
  • Handle incoming reservations via phone, email, and online booking systems
  • Provide detailed information about hotel accommodations, rates, packages, and special offers
  • Utilize up-selling techniques to maximize room revenue and promote hotel services
  • Maintain accurate reservation data in the property management system (PMS)
  • Collaborate with other departments to ensure smooth guest experiences


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