Operations Support Coordinator
3 days ago
We are seeking an experienced Operations Support Coordinator to join our operations team.
The successful candidate will have a background in operations, administration, and a deep understanding of the essential services that support project delivery.
- Key Responsibilities:
- Oversee and manage all administrative functions related to project execution, including documentation, correspondence, and scheduling.
- Coordinate and support project meetings, including preparing agendas, taking minutes, and following up on action items.
- Maintain and manage project files, ensuring that all project documentation is accurate, complete, and accessible.
- Serve as the central point of contact for project-related administrative inquiries and support.
- Ensure that all project teams have the necessary administrative resources, tools, and office support to meet project goals.
- Manage and coordinate central services such as procurement, office supplies, communication systems, and other logistical support for project teams.
- Oversee the day-to-day operations of administrative services, ensuring that project teams are supported in meeting operational and project delivery requirements.
- Collaborate with the project management team to ensure the timely allocation of resources (including administrative staff, office equipment, and materials) needed for project activities.
- Coordinate and manage the scheduling of resources to ensure that project milestones and deadlines are met without delays.
- Monitor the usage of resources and provide recommendations to optimize resource allocation across projects.
- Support the preparation and management of project budgets, with a focus on administrative costs and central services expenditures.
- Track and monitor costs related to administrative operations, office supplies, and service contracts to ensure alignment with project budgets.
- Assist in managing financial reports and forecasts for central services and admin support.
- Identify opportunities for improving administrative and operational processes, ensuring that project teams have seamless access to resources and support.
- Implement best practices to streamline workflows, reduce administrative overhead, and improve operational efficiency across the project support functions.
- Continuously evaluate and optimize central services operations to enhance team collaboration and project delivery.
- Act as a liaison between project teams and internal departments (e.g., HR, Procurement, IT) to ensure timely provision of support and resources.
- Maintain effective communication with stakeholders to keep them informed about the status of administrative support and resource needs.
- Develop and maintain strong working relationships with internal teams and external service providers to ensure smooth operations.
- Ensure all project-related administrative and operational activities comply with internal policies, industry standards, and legal requirements.
- Assist in managing contracts and agreements for administrative services, ensuring that all terms are met and service levels are maintained.
- Maintain accurate records of all central services and administrative functions related to project delivery, ensuring compliance with organizational guidelines.
- Lead, manage, and mentor a team of administrative support staff, providing guidance and training to enhance team performance.
- Oversee the allocation of administrative tasks and ensure that team members are adequately resourced to support ongoing project activities.
- Foster a positive and collaborative team culture, encouraging continuous improvement and professional development.
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