Client Success Specialist

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia MRSOOL | مرسول Full time

MRSOOL | مرسول is a leading on-demand delivery platform in the MENA region, dedicated to providing an unparalleled 'order anything from anywhere' experience. Our team is committed to excellence and customer satisfaction, leveraging our extensive fleet of couriers to meet the diverse needs of our customers.

We're now seeking an experienced Account Manager to join our team. In this position, you will be responsible for managing end-to-end client relationships, collaborating with internal teams, and delivering solutions that enhance client satisfaction and contribute to business growth.

**Key Responsibilities**

  • Manage key restaurant partnerships, ensuring smooth communication and resolution of issues.
  • Collaborate with cross-functional teams to deliver effective solutions that meet client needs.
  • Lead projects related to client success, ensuring business goals are met while maintaining high standards of service.
  • Act as a trusted advisor to clients, helping them maximize the value of our services.

**What We Offer**

  • A competitive compensation package, including potential share options and a performance-based commission structure.
  • Ongoing professional development opportunities, including regular training and an annual learning stipend.
  • A collaborative and dynamic work environment, with a focus on innovation and customer satisfaction.
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