Knowledge and Documentation Officer

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia VisionX Technologies, Inc. Full time

About VisionX

We are a leading provider of AI-driven solutions, dedicated to simplifying business complexity since 2017. Our team of experts works closely with world-leading brands and Fortune 1000 companies, leveraging our expertise in computer vision, 3D modeling, AR, VR, decision sciences, and IoT to deliver custom, agile systems tailored to our clients' unique challenges.

Our innovative approach to problem-solving sets us apart in the industry. We don't follow trends; we create them. Our approach empowers our clients with tailored strategies, accelerators, and pre-trained AI assets that drive real Intellectual Property.

Your Role

As a Knowledge and Documentation Officer, you will be responsible for developing and maintaining our Operation IT knowledge repository. Your primary focus will be establishing and maintaining a centralized, accessible, and comprehensive repository for all critical IT documentation, ensuring efficient knowledge sharing and operational excellence.

Key Responsibilities

  1. Design, implement, and maintain a centralized knowledge repository for all Operation IT documentation, including contracts, service reports, deliverables, and compliance evidence.
  2. Develop and enforce documentation standards and procedures to ensure consistency, accuracy, and ease of retrieval.
  3. Implement effective knowledge organization and categorization systems to facilitate efficient information retrieval.
  4. Oversee the creation, maintenance, and updating of all repository content, ensuring accuracy and relevance.
  5. Implement and manage access control policies to ensure data security and confidentiality.
  6. Develop and implement strategies for effective knowledge dissemination and sharing across the IT organization.
  7. Conduct regular audits of the knowledge repository to ensure content accuracy and relevance.
  8. Provide training and support to staff on the use of the knowledge repository and documentation standards.

Requirements

  1. Bachelor's degree in information management, Knowledge Management, or a related field.
  2. 5-8 years of experience in knowledge management, documentation management, or related roles.
  3. Strong understanding of knowledge management principles and best practices.
  4. Experience in designing and managing document repositories.
  5. Proficiency in document management systems and tools.
  6. Excellent organizational and analytical skills.
  7. Strong attention to detail and accuracy.
  8. Excellent communication and interpersonal skills.

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