Customer Services Specialist

This is a full-time on-site role as a Customer Service Specialist at ZBOM located in Riyadh. As a Customer Service Specialist, you will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer experiences.

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

**About the Role** We are looking for a Customer Service Specialist with a positive and proactive mindset, who will play a crucial role in the premium customer journey, executing ‘order to cash’ processes in an accurate and timely manner and supporting the customer and sales teams in ensuring a seamless and well-communicated process flow. The role...

Customer Service Specialist Responsibilities: Welcome visitors and members to the studio, answer phones. and assist the front desk with various administrative tasks Maintain long-term clientele and grow the gym's membership base through sales, new member onboarding, and excellent customer service Manage and organize marketing efforts both within and...

Fluency in both Arabic and English (spoken and written) - Must be in good standing - Experience with MS Office and customer service tool set - Bachelor's degree or 2 years Amazon Experience - Experience interpreting and communicating analytics - Experience communicating technical concepts to a non-technical audience - Ability to quickly adapt to changing...

**Responsibilities**: - Identify customer needs and help customers use specific features - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide assistance - Share feature requests and effective workarounds with team members - Follow...

Ref: JO-2212-110573 | Negotiable | Location:Riyadh, Saudi Arabia | Added:17/05/23 **About the Role** We are looking for a Customer Service Specialist with a positive and proactive mindset, who will play a crucial role in the premium customer journey, executing ‘order to cash’ processes in an accurate and timely manner and supporting the customer and...

Customer Service Quality SpecialistMajorel KSA is seeking a highly skilled Customer Service Quality Specialist to join our team. As a key member of our support team, you will play a crucial role in maintaining high-quality support standards across the organization.Key Responsibilities:Quality Standards Development: Establish and refine internal standards for...

Job Description:We are seeking a highly skilled and experienced Customer Services Supervisor to join our team at Comprehensive Business Services CBS. As a key member of our customer service department, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Lead and manage a team of customer...

Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - finger print scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services **Other Requirements**. - Excellent communication...

Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - finger print scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services **Other Requirements**. - Excellent communication...

Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - fingerprint scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services - **Other Requirements**. - Excellent communication...

Job SummaryMajorel KSA is seeking a highly skilled Customer Service Quality Specialist to join our team. As a key member of our customer service department, you will be responsible for ensuring that our support team provides exceptional service to our customers.Key ResponsibilitiesQuality Assurance: Develop and implement quality assurance processes to ensure...

Job description A Customer Service Specialist is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or...

Key Responsibilities: Respond to incoming customer inquiries via phone email and chat in a professional and timely manner Record and maintain accurate customer information and interactions in the company database Collaborate with other departments to resolve customer issues and escalate complex cases to the appropriate team members Keep uptodate on product...

LAWAZEM is seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a Customer Care Specialist, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This is an exciting opportunity to join a reputable company and...

Customer Communication: Respond to customer inquiries promptly and empathetically via phone, email, chat, and potentially social media channels.Troubleshooting: Investigate and resolve customer issues related to products, orders, accounts, and technical difficulties.Product Knowledge: Gain in-depth understanding of moCal products and services to provide...

Customer Success Specialist Job Summary: **Responsibilities**: **Requirements**: Bachelor of Accounting, Professional in English language skills, 1 year experience with customer service. Job ID 194

Job Summary:We are seeking a highly skilled and customer-focused Client Support Specialist to join our team at Tabarak Developments International. As a key member of our customer service team, you will be responsible for delivering exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Problem Resolution: Resolve...

About Usnoon is a leading e-commerce company with a mission to accelerate the digital economy of the Middle East.We are a dynamic and ambitious organization, operating without boundaries and striving to be the best place to buy and sell online.Job DescriptionWe are seeking a highly skilled Customer Escalation Specialist to join our team.Key...