Customer Service Specialist

This is a full-time on-site role as a Customer Service Specialist at ZBOM located in Riyadh. As a Customer Service Specialist, you will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer experiences.

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

**About the Role** We are looking for a Customer Service Specialist with a positive and proactive mindset, who will play a crucial role in the premium customer journey, executing ‘order to cash’ processes in an accurate and timely manner and supporting the customer and sales teams in ensuring a seamless and well-communicated process flow. The role...

Customer Service Specialist Responsibilities: Welcome visitors and members to the studio, answer phones. and assist the front desk with various administrative tasks Maintain long-term clientele and grow the gym's membership base through sales, new member onboarding, and excellent customer service Manage and organize marketing efforts both within and...

Fluency in both Arabic and English (spoken and written) - Must be in good standing - Experience with MS Office and customer service tool set - Bachelor's degree or 2 years Amazon Experience - Experience interpreting and communicating analytics - Experience communicating technical concepts to a non-technical audience - Ability to quickly adapt to changing...

**Responsibilities**: - Identify customer needs and help customers use specific features - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide assistance - Share feature requests and effective workarounds with team members - Follow...

Ref: JO-2212-110573 | Negotiable | Location:Riyadh, Saudi Arabia | Added:17/05/23 **About the Role** We are looking for a Customer Service Specialist with a positive and proactive mindset, who will play a crucial role in the premium customer journey, executing ‘order to cash’ processes in an accurate and timely manner and supporting the customer and...

Customer Service Quality SpecialistMajorel KSA is seeking a highly skilled Customer Service Quality Specialist to join our team. As a key member of our support team, you will play a crucial role in maintaining high-quality support standards across the organization.Key Responsibilities:Quality Standards Development: Establish and refine internal standards for...

Job SummaryMajorel KSA is seeking a highly skilled Customer Service Quality Specialist to join our team. As a key member of our customer service department, you will be responsible for ensuring that our support team provides exceptional service to our customers.Key ResponsibilitiesQuality Assurance: Develop and implement quality assurance processes to ensure...

Job description A Customer Service Specialist is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or...

LAWAZEM is seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a Customer Care Specialist, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This is an exciting opportunity to join a reputable company and...

Educational qualifications: Bachelor's degree in Business Administration, Marketing, Communication Sciences, or any related field. Technical certifications or courses in customer service may also be helpful.Personal skills: effective communication and good listening skills, the ability to deal with customers courteously and professionally, and solve...

Customer Success Specialist Job Summary: **Responsibilities**: **Requirements**: Bachelor of Accounting, Professional in English language skills, 1 year experience with customer service. Job ID 194

Customer Communication: Respond to customer inquiries promptly and empathetically via phone, email, chat, and potentially social media channels.Troubleshooting: Investigate and resolve customer issues related to products, orders, accounts, and technical difficulties.Product Knowledge: Gain in-depth understanding of moCal products and services to provide...

Job Summary:We are seeking a highly skilled and customer-focused Client Support Specialist to join our team at Tabarak Developments International. As a key member of our customer service team, you will be responsible for delivering exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Problem Resolution: Resolve...

Company Description IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...

Company Description IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...

About Usnoon is a leading e-commerce company with a mission to accelerate the digital economy of the Middle East.We are a dynamic and ambitious organization, operating without boundaries and striving to be the best place to buy and sell online.Job DescriptionWe are seeking a highly skilled Customer Escalation Specialist to join our team.Key...

Establishing customer service policies and standards and supervising their implementation. - Managing the customer service department within the facility. - Directing the customer service team to assist and advise customers, and directly preparing questionnaires to measure the level of customer satisfaction, implementing these questionnaires, and collecting...

On behalf of our client, we are looking for a **Customer & Creator Experience Specialist** *** **Job Summary** The Customer & Creator Experience Specialist will be responsible for ensuring that the company's clients and content creators have a positive experience throughout the ad creation and execution process. The specialist will handle feedback and...