Customer Service Technical Specialist

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

**Responsibilities**: - Identify customer needs and help customers use specific features - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide assistance - Share feature requests and effective workarounds with team members - Follow...

Fluency in both Arabic and English (spoken and written) - Must be in good standing - Experience with MS Office and customer service tool set - Bachelor's degree or 2 years Amazon Experience - Experience interpreting and communicating analytics - Experience communicating technical concepts to a non-technical audience - Ability to quickly adapt to changing...

Customer Service Specialist Responsibilities: Welcome visitors and members to the studio, answer phones. and assist the front desk with various administrative tasks Maintain long-term clientele and grow the gym's membership base through sales, new member onboarding, and excellent customer service Manage and organize marketing efforts both within and...

Experience working with global/large complex organizations. - Customer Service experience - 4+ years of relevant experience in project and/or program management. - Data-driven decision making or quantitative analysis skills (including knowledge of Excel and preferably SQL) - Excellent planning, organizational and time management skills. - Excellent written...

Ref: JO-2212-110573 | Negotiable | Location:Riyadh, Saudi Arabia | Added:17/05/23 **About the Role** We are looking for a Customer Service Specialist with a positive and proactive mindset, who will play a crucial role in the premium customer journey, executing ‘order to cash’ processes in an accurate and timely manner and supporting the customer and...

**_Riyadh_**_, _**_Saudi Arabia_**_ _** **The prime responsibility of the technical specialist will be for all technical aspects related to Health Matrix products including the pre-sales, projects implementations and 2nd Line support services, as well as, participating HW and software’s capacity surveys, HW and software’s implementations, changes or...

JOB DESCRIPTION FORM Employee Name Position Title AlinIQ Informatics Technical Specialist Reports To Regional Informatics Technical Leader / Sr. AlinIQ Informatics Technical Specialist Span of Control Positions reporting directly into this position: None Key Competencies & Desirable skills Strong verbal and written communication skills with excellent...

Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing how businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on our fun and collaborative work environment,...

Job description A Customer Service Specialist is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or...

**Our Culture**: At STS we are proud of our culture and how it drives everything we do. We are looking for individuals who share our values and want to be part of a unique and engaging culture that revolves around collaboration and innovation. If you are looking for a role where you can drive engagement and excellence across teams through commitment and...

**Position Overview**: As a Customer Service Specialist Lead at our dynamic FinTech company, you will play a pivotal role in ensuring exceptional customer experiences and fostering a culture of excellence, efficiency, and customer focus. Your expertise in understanding payments and payment methods will be crucial to maintaining strong relationships with our...

Job Summary: To provide day-to-day Service Support to customers by maintaining their Service request, coordinate, and tracking all issues. Coordinate with Customer and Internal Team. An ongoing commitment to customer satisfaction by meeting their requirements proactively and ensuring all SLA commitments are met. **Job...

LAWAZEM is seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a Customer Care Specialist, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This is an exciting opportunity to join a reputable company and...

Company Description IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...

**Job Title**: Technical Specialist (IT Infrastructure) **Location**: Riyadh **About Us**: Resemble Systems is a leading Digital Transformation Solution provider dedicated to delivering AI infused intelligent automation solutions that empower businesses to succeed in today's digital world. We are committed to excellence, integrity, and continuous...

**Our Culture**: At STS we are proud of our culture and how it drives everything we do. We are looking for individuals who share our values and want to be part of a unique and engaging culture that revolves around collaboration and innovation. If you are looking for a role where you can drive engagement and excellence across teams through commitment and...

Customer Success Specialist Job Summary: **Responsibilities**: **Requirements**: Bachelor of Accounting, Professional in English language skills, 1 year experience with customer service. Job ID 194

**Job Purpose** We are looking for a **Tamheer Trainee** (**training program for six months**) as a Technical Support Specialist. You will play a crucial role in providing exceptional technical support and assistance to our customers. You will be responsible for troubleshooting software issues, resolving customer inquiries, and ensuring a positive customer...

The Customer Service Advisor is responsible for providing exceptional customer service while ensuring their needs are handled promptly and professionally. They are the front-line representatives of a company and are expected to be knowledgeable about the services the company offers. **Responsibilities**: - Ensures that appropriate actions are taken to...